Senior Specialist, Supplier Risk & Performance Lead ExM GP
Zagreb, Croatia, 10000
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Our Team, Your Impact
The Supplier Risk & Performance Lead is responsible for establishing and maintaining a SRM and performance framework across the EXM Procurement team. This role ensures that supplier-related data are proactively identified, reported, and assessed, while driving structured supplier performance management to improve reliability, quality, and value delivery.
The role partners closely with Procurement, EXM Operations, and Risk/Compliance functions to enhance supply continuity, transparency, and supplier performance.
How You’ll Spend Your Day
- Design and implement, in support of EXM Procurement launching SRM programs, an analytic capability that covers financials, operational metrics, risk factors, regulatory, and ESG metrics
- Align with EXM Procurement LT, a supplier segmentation (based on aligned criteria) and develop over a multi-year roadmap expansion of reporting capabilities across strategic suppliers in the categories
- Establish standardized processes for segmentation refresh, reporting metric updates and dashboarding capabilities
- Implement solutions and processes for consistent reporting of supplier risks in partnership with Global Procurement Risk management COE Team (e.g., financial health, supply disruption signals, compliance risks)
- Work with EXM Procurement teams to track risk mitigation plans for high-risk and critical suppliers
- Support data tracking of cross-functional response to supplier risk events and escalations, with intent to assess improvement of risks through reporting
- In partnership with EXM Procurement teams, support development of structured supplier performance management approach (scorecards, KPIs, review cadence)
- Work with EXM Procurement teams to define performance metrics across key dimensions and enable tracking by creating data capture and reporting templates (cost, quality, delivery, service, innovation, ESG)
- Support consistency in performance evaluation across categories and business units by work with EXM Procurement teams and Suppliers
- Review segmentation strategy with EXM Procurement leaders 1-2 times per year (e.g., strategic, preferred, transactional suppliers)
- Develop and prepare data reporting used in strategic supplier relationships executive business reviews (EBRs/QBRs)
- Support Supplier Relationship Management (SRM) programs to drive long-term value by ensuring data captured and reported is done with consistency
- Partner with Procurements Risk COE Team to develop risk and performance dashboards for EXM Procurement (prioritized suppliers)
- Deliver regular reporting on supplier risk exposure and performance trends to leadership, based on scope agreed
- Generate insights used by EXM Procurement teams to inform sourcing strategies and supplier decisions
- Evaluate and recommend tracking programs that support supplier compliance with internal policies and external regulations
- Support the tracking and reporting of ESG and sustainability criteria within supplier risk and performance frameworks
- Partner with Legal, Compliance, and Sustainability teams where required to support reporting requirements
Your Skills and Experience
- Bachelor’s degree in Supply Chain, Business, Finance, or related field (advanced degree preferred)
- 3-5+ years of experience in procurement, supplier management, risk management, or supply chain
- Proven experience designing or operating supplier risk and/or performance management reporting
- Familiarity with third-party reporting methodologies
- Understanding of supplier risk domains (financial, operational, geopolitical, ESG)
- Experience with supplier performance frameworks and scorecard design
- Knowledge of risk monitoring tools and data sources
- Ability to synthesize risk signals into sustainable reporting capabilities
- Data interpretation and reporting capabilities
- Ability to advise on cross-functional initiatives and influence without direct authority
- Stakeholder engagement across Procurement, Operations, Legal, and Compliance
- Structured, proactive, and detail-oriented mindset
How We’ll Take Care of You
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