Senior Manager - Digital Workplace Services
Zagreb, Croatia, 10000
Who we are
Together, we’re on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It’s a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world’s leading manufacturer of generic medicines, and the proud producer of many of the products on the World Health Organization’s Essential Medicines List. Today, at least 200 million people around the world take one of our medicines every single day. An amazing number, but we’re always looking for new ways to continue making a difference, and new people to make a difference with.
The opportunity
We are looking for a dynamic and experienced Senior Manager – Digital Workplace Services to spearhead the transformation of our digital workplace services. This role will lead a team of highly skilled professionals and be responsible for the strategic direction, optimization, and continuous improvement of our modern workplace technologies. The ideal candidate will have deep technical expertise, strong leadership capabilities, and a passion for delivering secure, efficient, and user-friendly digital experiences.
How you’ll spend your day
Leadership & Strategy
• Strategic development: Creating and implementing a strategic vision for workplace services, often involving digital and workforce transformation to align with organizational objectives.
• Stakeholder management: Engaging with and managing senior stakeholders, clients, and various internal teams to ensure alignment, adoption, and resolve challenges.
• Change leadership: Leading and guiding Workplace services team through the process of adopting new tools, processes, and ways of working, while focusing on people and culture.
• Project and program management: Overseeing transformation programs from start to finish, which includes defining scope, managing resources, and ensuring delivery against commitments.
• Process improvement: Driving continuous improvement by maintaining service integrity while implementing initiatives that enhance efficiency and customer/employee experience.
• Technology advisory: Providing expert advice on technology solutions and digital workplace strategy to guide the implementation of new systems
Technology Ownership
• Lead and continuously enhance the organization’s use of:
o Endpoint Management Solutions: Microsoft Configuration Manager (SCCM), Microsoft Intune for Windows platforms, JAMF, and SOTI.
o OneDrive for Business: Ensure secure file access and seamless collaboration.
o Application Packaging & Imaging: Oversee processes for software deployment and patch management.
o O365 Evergreen Management: Maintain and optimize the Microsoft 365 environment to stay current with updates.
o Group Policy Objects (GPOs): Drive the design, implementation, and enterprise-wide optimization of Group Policy.
Governance & Reporting:
• Establish robust governance frameworks for device management, policy enforcement, and software deployment to ensure compliance and consistency across the enterprise.
• Monitor key performance indicators (KPIs) and service-level agreements (SLAs), delivering clear and actionable insights through regular reports to senior leadership.
Your experience and qualifications
• Microsoft certifications
• Experience in hybrid or cloud-first environments
• Expertise in automation and scripting (PowerShell, SQL query)
• Inspirational Leadership: You have a proven track record of building and guiding high-performing teams, fostering collaboration, and driving results.
• Deep Technical Expertise: Hands-on experience with enterprise endpoint management and modern workplace platforms, including Microsoft Endpoint Manager (SCCM & Intune), Microsoft 365 suite with O365 Evergreen management, GPO management.
• Strategic IT Knowledge: Strong understanding of enterprise infrastructure, security best practices, and compliance frameworks.
• Exceptional Communication & Influence: You excel at engaging stakeholders, presenting complex ideas clearly, and leading change across global teams.
Make a difference with Teva Pharmaceuticals
Already Working @TEVA?
If you are a current Teva employee, please apply using the internal career site available on "Employee Central". By doing so, your application will be treated with priority. You will also be able to see opportunities that are open exclusively to Teva employees. Use the following link to search and apply: Internal Career Site
The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.
Teva’s Equal Employment Opportunity Commitment
Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.
