Lead IT Business Process Analyst
Zagreb, Croatia, 10000
Who we are
Together, we’re on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It’s a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world’s leading manufacturer of generic medicines, and the proud producer of many of the products on the World Health Organization’s Essential Medicines List. Today, at least 200 million people around the world take one of our medicines every single day. An amazing number, but we’re always looking for new ways to continue making a difference, and new people to make a difference with.
The opportunity
As Business Analyst and a Stakeholder Manager Specialist in the Global Regulatory Affairs IT team, you will be the main touchpoint to address stakeholder needs at various levels. You will analyze and solution new needs and requirements, with a full understanding of data management and Regulatory Operation business processes and the capabilities of the systems that support these processes. Additionally, you will be responsible for overall IT accountability facing our stakeholders, regulations assessment, solutions analysis, new demand capture and prioritization, and liaising with the Services and Support organization in the maintenance of the software and the GxP state of systems.
Responsibilities
Stakeholder engagement in the Global Regulatory Affairs team, including:
- Business lead liaison – main touchpoint to address stakeholder needs
- Analyzing and solutioning new needs and requirements
- Understanding of Regulatory Affairs business processes
- Being fully familiar with the capabilities of the systems that support the business process
- Having overall IT accountability facing our stakeholders
- Capturing and prioritizing new demands
- Liaising with Services and Support organization in the maintenance of the software and the GxP state of systems
- Liaising with IT security to address operational requirements
- Liaising with QA (Quality Assurance) IT to maintain GxP standards
- Enabling vendor contribution to development activity
- Tracking budgetary investment, managing, and reporting on risks and mitigation strategies for project conduct
Your experience and qualifications
- 3+ years of experience ideally in Pharmaceutical IT, in the R&D area
- 3+ years of Business Analysis experience, (collecting requirements, analyzing options for solutions, and communicating the solution to stakeholders)
- Experience with multi-tasking, ability to juggle multiple projects/tasks
- R&D Regulatory Affairs - Preferred
- Knowledge of GxP System implementation processes and system management practices – preferred
- Experience with leading projects from start to finish
- Fluent English – reading, writing, speaking
- Global mindset, eager to learn, and self-motivated
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