Associate Director, Accounts Receivable
Weston, United States, Florida, 33331
Who we are
Together, we’re on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It’s a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world’s leading manufacturer of generic medicines, and the proud producer of many of the products on the World Health Organization’s Essential Medicines List. Today, at least 200 million people around the world take one of our medicines every single day. An amazing number, but we’re always looking for new ways to continue making a difference, and new people to make a difference with.
Established in 1992, Anda Inc. is an independent wholly owned subsidiary of Teva Pharmaceutical Industries Ltd., and is one of the leading pharmaceutical distributors within the United States, Puerto Rico and the U.S. Virgin Islands. We provide distribution services to customers that span across all trade classes within the healthcare supply chain. Our portfolio of products includes generic, brand and specialty pharmaceuticals, injectables, vaccines/biologicals, diagnostic tests, medical & surgical supplies, OTC products, vitamins & nutritional supplements as well as Rx and OTC pet medications. At Anda we are committed to provide our customers with the reliable and trusted service needed to support their businesses and most importantly, the needs of their patients. Our team operates with an unmatched sense of urgency and we pride ourselves in our willingness and ability to do what it takes to get our customers what they need, when they need it.
The opportunity
The position is responsible for managing the administration and monitoring of our credit risk exposure and to govern the performance of the Credit & Collections staff. This position will work closely with IT, Sales, and customers and will directly report to the Director, Accounting. This position will provide direction and leadership for approximately 15 exempt/non-exempt Credit & Collection employees. The Associate Director will manage the cash flow through diligent monitoring of customer accounts and DSO.
How you’ll spend your day
• Accountable for the administration of granting credit, determining credit levels, and monitoring
credit risk exposure through an extensive periodic review process.
• Responsible for developing, monitoring, and reporting of key performance indicators that will assist with forecasting of bad debt exposure, DSO, and the annual budgeting to attain financial objectives.
• Manage the cash inflow forecasting, working with Treasury.
• Assist the Director of Accounting in implementing strategic initiatives for cost reduction, process improvement, revenue growth, strategy diversification, and resource alignment.
• Work closely with Sales and cross functional teams to support growth while mitigating risk; communication of financial concerns and/ or other operational issues is vital to ensure alignment on the approach with the customer/business.
• Monitor changes in economic, industry and customer conditions and maintain communication with various business units to evaluate potential changes to customers' credit worthiness (risk tolerance) and credit limits.
• Analyze key drivers and metrics vs. historical performance and projected goals to ensure efficiency of credit, collections, and cash application.
• Assist the Director of Accounting in implementing Accounting Policies and Standard Operating Procedures to support business needs in the billing, credit, collections and cash application areas.
• Interact with external customers, managers and business owners to resolve billing issues and customer service complaints. Some interactions may involve controversial situations i.e. held orders, customer disputes, and proper payment allocation.
• Set goals and objectives, apply clear/consistent performance standards, motivate, challenge, and develop employees, delegate effectively, provide feedback and coaching, reward contributions, manage collaboratively.
• Manage the 3rd party companies that provide outside services for the system functionalities, and upgrades/maintenance.
• Create a culture of performance excellence for the ~ 15 team members.
Your experience and qualifications
Education/Certification/Experience:
• 5-7 years progressively responsible related experience
• Bachelor’s degree required
• At least 4 years of experience at a managerial level, preferably in the pharmaceutical industry
Skills/Knowledge/Abilities:
• Good conflict resolution and negotiation skills
• Establishing and maintaining effective working relationships with others.
• Business and personal computer hardware and software applications, including Windows- based applications, and JDE, SAP and large mainframe experience.
• Communicating clearly and concisely, both orally and in writing.
• Managing and organizing multiple projects and assignments.
• Providing excellent customer service with both internal and external customers.
• Ability to negotiate difficult issues with customers and sales personnel.
• Ability to mentor and train staff.
POSITION REQUIREMENTS
Strong understanding of Order to Cash processes and best practices.
Planning, implementing goals, objectives and practices for effective and efficient management of allocated resources.
Analyzing problems, projecting consequences of proposed actions, and implementing recommendations that support department goals and objectives.
Enjoy a more rewarding choice
We offer a competitive benefits package, including:
• Comprehensive Health Insurance: Medical, Dental, Vision, and Prescription coverage starting on the first day of employment, providing the employee enrolls.
• Retirement Savings: 401(k) with employer match, up to 6% and an annual 3.75% Defined Contribution to the 401k plan.
• Time Off: Paid Time Off including vacation, sick/safe time, caretaker time, 13 paid Holidays and 3 paid floating holidays.
• Life and Disability Protection: Company paid Life and Disability insurance.
• Additional benefits include, but not limited to, Employee Assistance Program, Employee Stock Purchase Plan, Tuition Assistance, Flexible Spending Accounts, Health Savings Account, Life Style Spending Account, Volunteer Time Off, Paid Parental Leave, if eligible , Family Building Benefits, Virtual Physical Therapy, Accident, Critical Illness and Hospital Indemnity Insurances, Identity Theft Protection, Legal Plan, Voluntary Life Insurance and Long Term Disability and more.
Already Working @TEVA?
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