Sr. Director, Head Operational Excellence, Global Clinical Operations

We Are Teva

We’re Teva, a leading innovative biopharmaceutical company, enabled by a world-class generics business. Whether it’s innovating in the fields of neuroscience and immunology or delivering high-quality medicine worldwide, we’re dedicated to addressing patients’ needs now and in the future. Here, you will be part of a high-performing, inclusive culture that values fresh thinking and collaboration. You'll have the room to grow, the flexibility to balance life with work, and the opportunity to better health worldwide, together.

The opportunity

We are seeking a Head of Operational Excellence (OpEx) within the EPIX group of GCO. This person is a strategic leader responsible for building and sustaining the operational engine of GCO across Teva’s Innovative and Generics portfolios. This role serves as the architect of GCOs execution framework, designing the operating models, standards, performance systems, and accountability mechanisms that ensure predictable, high-quality delivery of clinical trials worldwide. The Senior Director will lead the enterprise approach to cycle time reduction, operational rigor, and continuous improvement, transforming data and performance signals into action that improves outcomes, reduces cost and enhances efficiency.

The position partners closely with Senior R&D leadership, functional heads and global teams to embed a unified, disciplined, and scalable approach to planning and execution. The Head of Operational Excellence operates with broad visibility and influence shaping how GCO executes, decides, and performs. This is a critical leadership role for someone who leads through systems thinking, operational foresight and cross functional credibility and who is energized by creating lasting impact.

This role may be based in Parsippany, New Jersey or West Chester, Pennsylvania. The position is hybrid, requiring regular onsite presence (typical schedule: three days in office, two days remote). 

How you’ll spend your day

Build and Lead the OpEx Function

1. Establish the OpEX vision, operating model, organizational structure and multi-year road map
2. Build and mentor a high performing operational excellence team capable of driving enterprise transformation
3. Partner with EPIX functional leads to embed operational discipline across the clinical lifecycle and GCO

Standardize Operating Models

1. Assess current operating models, map E2E processes to gain efficiency and speed.
2. Design harmonized, scalable processes and frameworks for planning, forecasting, feasibility, budgeting, execution, enrollment management and closeout.
3. Develop governance structures that drive consistency and eliminate operational variability across functions and geographies
4. Lead “way of working” harmonization across Innovative and Generics portfolios

Own Metrics and KPI Governance

1. Define and maintain the metrics performance aligning KPI's to quality timelines, predictability, vendor performance, patient/site experience, and cost
2. In collaboration with a partner organization, design dashboards and performance reviews that inform decisions at study/ functional/portfolio levels
3. Collaborate with other functional areas to establish governance and steering committees
4. Ensure metrics are actionable, driving accountability escalation and performance improvement

Lead Enterprise Level Operational Initiatives

1. Champion continuous improvement across planning, execution, governance, and vendor management
2. Drive adoption of new processes systems tools and behaviors through structured change management and training
3. Shape operational decision-making frameworks that support portfolio level prioritization and resource allocation
4. Drive process simplification and implement technology enhancements to optimize speed, accuracy, and efficiency.

Ensure Organizational Readiness and Scalability

1. Define readiness criteria for key study milestones and ensure teams are equipped to meet them
2. Build operating structures that support portfolio expansion new modalities and increasing trial complexity
3. Align operational excellence strategies with technology, digital and AI/ML teams to maximize adoption and impact
4. Oversee resource allocation and governance for GCO

Your experience and qualifications

Education:

• Bachelor's Degree required
• Advanced degree in a scientific, engineering, or supply chain discipline preferred

Experience:

Required:

• 12+years in Clinical Operations, Operational Excellence, R&D Strategy, or related transformation roles
• Proven success designing and implementing enterprise-level operating models, governance frameworks, and performance systems.
• Demonstrated ability to drive measurable cycle-time, quality, and efficiency improvements.
• Strong analytical capability with fluency in KPIs, metrics-driven decision- making, and operational dashboards.
• Track record of influencing senior leaders and driving adoption in a complex, global matrix environment
• Experience leading high performing teams and large-scale operational change
• Travel: Willingness and ability to routinely travel domestically and abroad.

Preferred:

• Experience in both large/established pharma and smaller/mid-sized pharma where there is transformational or high growth environments.
• Familiarity with predictive analytics, digital enablement AI/ML applications and scenario modeling experience
• Lean Six Sigma or advanced continuous improvement certification.

Job-specific Competencies:

• Leadership: The ability to empower, grow, develop, and inspire high performing teams and individuals by providing them with clear direction linked to organizational goals.
• Results and Performance-Driven: Assumes personal ownership and accountability for business results and solutions; consistently delivers results that meet or exceed expectations; makes the customer central to all thinking; keeps the focus on driving customer value.
• Strong Interpersonal and People Skills: The successful candidate will have a proven background interacting with individuals at a variety of functional levels with both internal and external personnel, and the ability to perform cross-functionally.
• Excellent Communication Skills, both Written and Oral: The successful candidate’s communication style should be diplomatic and direct, but not confrontational. He or she must be able to summarize executive level information in an articulate, clear, tangible, manner both in written form and orally.
• Collaboration and Team Work: Puts interests of enterprise above own; works well across functions and groups; builds teams effectively; inspires follower-ship; instills an enterprise mindset.
• Sense of Urgency: Proactively senses and responds to problems and opportunities; works to reduce “cycle” time; takes action when needed.
• Accountability: The successful candidate must be able to effectively assume accountability for their actions. He or she should be a results-oriented team player who leads by example, holds him/herself accountable for performance, and champions all aspects of assigned areas while remaining detail-oriented.
• Work Ethic and Passion: The successful candidate will be resourceful and innovative at tackling complex challenges with enthusiasm in a timely manner.

How We'll Take Care of You

We offer a competitive benefits package, including:

•Comprehensive Health Insurance: Medical, Dental, Vision, and Prescription coverage starting on the first day of employment, providing the employee enrolls.

•Retirement Savings: 401(k) with employer match, up to 6% and an annual 3.75% Defined Contribution to the 401k plan.

•Time Off: Paid Time Off including vacation, sick/safe time, caretaker time, and  holiday.

• Life and Disability Protection: Company paid Life and Disability insurance.

• Additional benefits include, but are not limited to, Employee Assistance Program, Employee Stock Purchase Plan, Tuition Assistance, Flexible Spending Accounts, Health Savings Account, Life Style Spending Account, Volunteer Time Off, Paid Parental Leave, if eligible , Family Building Benefits, Virtual Physical Therapy, Accident, Critical Illness and Hospital Indemnity Insurances, Identity Theft Protection, Legal Plan, Voluntary Life Insurance and Long Term Disability and more.

The total compensation may also include restricted stock units and discretionary awards, depending on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

Compensation Data

The annual starting salary for this position is between $202,160– $265,335 annually.  Factors which may affect starting salary within this range and level of role may include geography/market, skills, education, experience and other qualifications of the successful candidate. 

Already Working @TEVA?

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Teva’s Equal Employment Opportunity Commitment

Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, genetic information, marital status, sexual orientation, gender identity or expression, ancestry, national or ethnic origin, citizenship status, military status or status as a disabled or protected veteran, or any legally recognized status entitled to protection under applicable federal, state, or local laws.  

Please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience. Request a reasonable accommodation by sending an email to disabilityassistance@tevapharm.com with the nature of your request and your contact information. Only inquiries concerning a request for a reasonable accommodation will be responded to from this email address. 

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Teva Pharmaceuticals USA does not accept unsolicited assistance from agencies for employment opportunities.  All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.