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Manager, Business Informatics Process Analyst

Date: Jan 13, 2022

Location: West Chester, Pennsylvania, US, 19380

Company: Teva Pharmaceuticals

Company Info

Teva is a global pharmaceutical leader and the world's largest generic medicines producer, committed to improving health and increasing access to quality health solutions worldwide. Our employees are at the core of our success, with colleagues in over 80 countries delivering the world's largest medicine cabinet to 200 million people every day. We offer a uniquely diverse portfolio of products and solutions for patients and we've built a promising pipeline centered around our core therapeutic areas.  We are continually developing patient-centric solutions and significantly growing both our generic and specialty medicines business through investment in research and development, marketing, business development and innovation. This is how we improve health and enable people to live better, healthier lives. Join us on our journey of growth!


Around 200 million people worldwide take one of our medicines every day. In the United States, where Teva is the leading generic pharmaceutical company, one out of every nine prescriptions is filled by a Teva product. In the both the UK and Canada, it is one out of every six.  In addition, many prescription medications made by other companies include active pharmaceutical ingredients produced by Teva.


Job Description

In your new role as Manager Business Informatics Process Analyst you will be responsible to provide scope validation strategies for global systems such as ELN, SDMS, Fusion, etc.  Key individual will align closely with R&D and help determine effective and efficient mechanisms to build compliance and quality into the technical solutions.  The role will work closely with QA IT, R&D, and internal team to reduce lengthy validation processes and optimize them for quick delivery.  As for validation and technical aspects, the individual will step in as project management duties for projects related to system enhancements, site implementations, and new technology adoption. In addition, a tight interaction with local stakeholders in the US is required to define strategic IT landscape for key Biologic area.


Key Responsibilities:

  • Manage and support implementation of new Global solutions, testing, management, troubleshooting, and administration of new and existing systems within Generics and Specialty areas of a Pharmaceutical laboratory environment which include but not limited to ELN, Fusion, SDMS etc.
  • Collaborate with global laboratory business, IT colleagues, and other stakeholders to support existing processes and technologies.  Identify customer requirements, assess impact to the delivery of applications and other IT functions.
  • Manage and support delivery of IT services and coordination with local, regional and global resources on the status of projects, service and support efforts.
  • Manage and support with tasks and deliverables related to Software Development Life Cycle (SDLC) phases for laboratory computer systems.  Ensures that system implementations are in keeping with the relevant FDA / 21 CFR Part 11, GxP guidelines as well as internal policies and processes.  Provide Technical support for current and new workflow enhancements
  • Provide guidance on system design and technical configurations where capable


Education Required: 

  • Bachelor’s degree preferably in Computer Science, Information Systems Management, Computer Engineering, Electrical Engineering, Life Sciences or a related field; or equivalent combination of relevant education and experience.


Experience Required: 4 plus years’ experience in a pharmaceutical laboratory environment.

Specialized or Technical Knowledge Licenses, Certifications needed: N/A

  • Functional Knowledge: Knowledge and experience of cGMP and its implementation to laboratory instrumentation and laboratory processes.
  • Company/Industry Related Knowledge: Experience working in a highly regulated environment within the Pharmaceutical Industry.



Experience & skills

  • Strong project management skills to lead the deployment of the global projects Proven experience working in a highly regulated environment within the Pharmaceutical Industry.
  • Extensive knowledge and experience of cGMP and its implementation to laboratory instrumentation and laboratory processes.
  • Successful experience working in a team environment and with a multi-disciplinary and global team.
  • Strong compliance and quality mind, with ability to mirror technical knowledge, and science.
  • Experience in 21 CFR Part 11, GAMP
  • Experience in SDLC (Agile or Waterfall)


Travel Requirements:
Minimal domestic and international travel (<10%)





Information Technology

Sub Function

Business Process Analysis

Reports To

In process of validation

Already Working @TEVA?

If you are a current Teva employee, please apply using the internal career site available on "Employee Central". By doing so, your application will be treated with priority. You will also be able to see opportunities that are open exclusively to Teva employees. Use the following link to search and apply: Internal Career Site

The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.

Teva’s Equal Employment Opportunity Commitment

Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws.


We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to  support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.



Nearest Major Market: Philadelphia