Manager, SAP Manufacturing

Company Info

Teva is a global pharmaceutical leader and the world's largest generic medicines producer, committed to improving health and increasing access to quality health solutions worldwide. Our employees are at the core of our success, with colleagues in over 80 countries delivering the world's largest medicine cabinet to 200 million people every day. We offer a uniquely diverse portfolio of products and solutions for patients and we've built a promising pipeline centered around our core therapeutic areas.  We are continually developing patient-centric solutions and significantly growing both our generic and specialty medicines business through investment in research and development, marketing, business development and innovation. This is how we improve health and enable people to live better, healthier lives. Join us on our journey of growth!

Job Description

Manager, SAP Manufacturing  in the SAP Support team is responsible to provide L2/L3 application support in Manufacturing (Production Planning for Process Industries) , Supply Chain Planning (SCP) and QM areas. This role covers incidents management, fullfilling of the service requests, bug fixing and enhancements delivery as part of maintenance and minor releases, supporting also system patches and upgrades from functional area perspecitve. This role uses business knowledge, IT background, finance & controlling concepts and good communication skills.

Major duties and responsibilities

• Interacting with clients at all levels to understand the business requirements to support and continuous enhancements for Manufacturing area (PP-PI) including PP-PI Master Data, PP-PI Process Order Execution, Batch Management and Integration with PP-PI, Process Order Costing,  Shop Floor Control and Production Planning, as part of Supply Chain Planning.
• Provide L2 and L3 hands-on SAP application support and respond to requests and inquiries from users within the pre-determined timeframe of the Service Level Agreement (with adequate 24*7 support to Teva’s manufacturing locations).
• Identify solutions to work around open issues/problems that are under investigation or pending resolution
• Document, and track case histories, issues, and actionable steps taken
• Identify root cause and implement continuous improvements to reduce repeat experiences
• Interface across multiple internal IT groups, including senior IT management, operations management, project leaders and End Users
• Suggest improvements, identify feasible solutions within PP-PI processes using SAP and estimate effort needed to meet those business requirements and gaps.
• Implement enhancements in Manufacturing area as part of the Minor Releases
• Should be able to provide training to users if needed or requested.
• Maintain policies and process manuals
• Working according to pharmaceutical industry regulations and compliance regulations enforced by TEVA policies and procedures

Qualifications

• BA in relevant field
• 10+ years of SAP IM/WM configuration experience including at least 3 full lifecycle SAP R/3 implementation experience (Project Preparation till Go-live) in global projects
• 6+ years of SAP PP-PI configuration experience 
• Post go live support experience (hands-on in design, configuration and maintenance) in SAP PP
• Knowdlege about Supply Chain Planning processes supported by SAP systems (ECC, APO)
• Familiar with logistics and quality processes (SAP QM, WM) and plant maintenance (SAP PM)
• Knowledge on integration SAP processes with 3rd party applications (MES, LIMS,…)
• Understanding of integration to other SAP modules: SD, FICO, MM
• Post go live support experience (hands-on in design, configuration and support) in SAP WM
• Demonstrated expertise in the SAP WM, LE and iDocs with analysis and design of business applications
• Knowledge on integration SAP processes with 3rd party applications
• Integration with QM/MFG/SD modules

Function

Sub Function

Reports To

Associate Director, SAP

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Teva’s Equal Employment Opportunity Commitment

Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws.

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