Associate Director, Alliance Vendor Relationship Manager

Who we are

The opportunity

The Associate Director, Alliance/Vendor Relationship Manager will be responsible for managing and optimizing relationships with external vendors supporting Global Clinical Operations efforts of the organization. This role is essential in ensuring that clinical vendors deliver high-quality services on time and within budget while adhering to regulatory requirements and organizational standards.

How you’ll spend your day

Strategic Vendor Management:

    •    Develop and implement vendor management strategies and tactics, including leadership of and direct support of governance and performance related documents, charters, and tracking/reporting mechanisms for clinical trial vendors as assigned.
    •    Establish and monitor Key Performance Indicators (KPIs), Operational Key Metrics (OKMs), and Key Risk Indicators to ensure vendor performance aligns with project and corporate objectives.
    •    Cultivate strong, collaborative relationships with vendors to ensure service quality, efficiency, and alignment with the organization’s goals.

Performance Oversight and Governance:

    •    Oversee the performance of key vendors in partnership with functional stakeholders, ensuring they provide high-quality, timely, and cost-effective services for clinical trials.
    •    Lead regular governance forums, such as Joint Operating Committees to review vendor performance, address issues, and drive continuous improvement.
    •    Act as the internal primary escalation point for vendor performance issues, collaborating with providers and stakeholders to develop and execute risk mitigation strategies.

Financial and Contract Management:

    •    In partnership with internal stakeholders and functions, monitor vendor budgets, forecast expenditures, and report on spending to identify opportunities for cost savings and efficiency improvements.

 Compliance and Quality Assurance:

    •    Ensure that all vendors comply with regulatory requirements (e.g., ICH GCP), industry standards, and company policies.
    •    Coordinate with Quality Assurance to conduct regular audits and assessments of vendor processes, addressing compliance issues as needed.
    •    Lead periodic reviews and benchmarking exercises to ensure that vendor performance meets or exceeds industry standards for cost, speed, and quality.

Continuous Improvement and Innovation:

    •    Drive initiatives to improve vendor management processes, including the adoption of new technologies and best practices.
    •    Foster a culture of continuous improvement by encouraging cross-functional collaboration and sharing of best practices to enhance overall clinical trial operations.

The person hired for this role will need to work in a hybrid environment out of our West Chester, PA office

Your experience and qualifications

Education:

    •    Bachelor’s degree in Life Sciences, Business, or a related field. An advanced degree (e.g., MBA, MS in Clinical Research) is preferred.

Experience:

    •    Minimum of 10 years of experience in the pharmaceutical or biotechnology industry, with at least 5 years in vendor management or a related role in clinical research.
    •    Demonstrated experience in managing complex Alliance/Vendor Relationships and leading governance activities within a matrix environment.
    •    Strong knowledge of clinical research and development processes, including regulatory requirements (ICH GCP) and clinical trial operations.

Skills:

    •    Excellent communication and interpersonal skills, with the ability to build and maintain relationships with internal and external stakeholders.
    •    Strong analytical and problem-solving skills, with a focus on optimizing vendor performance and ensuring cost-efficiency.
    •    Ability to work independently and collaboratively in a fast-paced, dynamic environment.

Compensation Data

The annual starting salary for this position is between $139,120– 182,595 annually.  Factors which may affect starting salary within this range and level of role may include geography/market, skills, education, experience and other qualifications of the successful candidate. 

Enjoy a more rewarding choice

We offer a competitive benefits package, including:

•Comprehensive Health Insurance: Medical, Dental, Vision, and Prescription coverage starting on the first day of employment, providing the employee enrolls.
•Retirement Savings: 401(k) with employer match, up to 6% and an annual 3.75% Defined Contribution to the 401k plan. 
•Time Off: Paid Time Off including vacation, sick/safe time, caretaker time, and  holiday. 
• Life and Disability Protection: Company paid Life and Disability insurance. 
• Additional benefits include, but are not limited to, Employee Assistance Program, Employee Stock Purchase Plan, Tuition Assistance, Flexible Spending Accounts, Health Savings Account, Life Style Spending Account, Volunteer Time Off, Paid Parental Leave, if eligible , Family Building Benefits, Virtual Physical Therapy, Accident, Critical Illness and Hospital Indemnity Insurances, Identity Theft Protection, Legal Plan, Voluntary Life Insurance and Long Term Disability and more.
The total compensation may also include restricted stock units and discretionary awards, depending on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. 

Reports To

Senior Director, Alliance Management

Already Working @TEVA?

If you are a current Teva employee, please apply using the internal career site available on "Employee Central". By doing so, your application will be treated with priority. You will also be able to see opportunities that are open exclusively to Teva employees. Use the following link to search and apply: Internal Career Site

The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.

Teva’s Equal Employment Opportunity Commitment

Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, genetic information, marital status, sexual orientation, gender identity or expression, ancestry, national or ethnic origin, citizenship status, military status or status as a disabled or protected veteran, or any legally recognized status entitled to protection under applicable federal, state, or local laws.  
 
Please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience. Request a reasonable accommodation by sending an email to disabilityassistance@tevapharm.com with the nature of your request and your contact information. Only inquiries concerning a request for a reasonable accommodation will be responded to from this email address. 
 
Important notice to Employment Agencies - Please Read Carefully 
Teva Pharmaceuticals USA does not accept unsolicited assistance from agencies for employment opportunities.  All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.