Quality Compliance Manager
Toronto, Canada, Ontario, M1B2K9
Who we are
The opportunity
We are currently seeking a highly skilled Quality Compliance Manager to provide leadership and oversight across key Commercial Quality functions. This role plays a critical part in ensuring compliance with Health Canada requirements, global quality standards, and internal policies, while supporting a culture of continuous improvement and operational excellence.
The Quality Compliance Manager will lead teams responsible for Annual Product Review, product recalls, regulatory notifications, license management, change and vendor management, customer complaint support, and overall Commercial Quality compliance activities.
How you’ll spend your day
Leadership & Oversight
- Lead the team responsible for Annual Product Review and importation-related activities.
- Supervise and mentor direct reports, including performance management and coaching.
Compliance & Regulatory Activities
- Oversee product recalls for the Canadian market.
- Lead regulatory, customer, and self-inspections; conduct vendor audits.
- Serve as the primary contact for Health Canada regarding product recalls, drug surveillance, and other quality-related notifications.
- Coordinate Notification to Management (NTM) issuance and monitor the lifecycle of NTMs and gNTMs.
- Support Quality Alignment and Market Action Committee meetings in accordance with applicable standards and policies.
Quality Systems & Continuous Improvement
- Manage tracking, trending, and reporting of outstanding GMP observations and corrective actions from regulatory, global, customer, and internal audits.
- Approve investigations, complaints, and CAPA extensions for Commercial Quality.
- Review global policies and procedures, perform gap analyses, and lead remediation activities.
- Assess regulatory and industry trends to determine impact on Teva Canada.
- Facilitate knowledge transfer from Global Quality and external sources to local teams.
Vendor & Change Management
- Evaluate change controls related to GxP manufacturers and suppliers.
- Approve vendors in ERP systems.
- Create and maintain service provider QTAs in accordance with procedures.
Operational Excellence
- Manage KPI reporting as per applicable procedures.
- Review and update compliance-related procedures for Commercial Quality.
- Support maintenance and renewal of Teva Canada’s Establishment License as required.
- Ensure adherence to EHS regulatory requirements and site policies.
- Perform other related duties as assigned.
Your experience and qualifications
Required Education & Experience
- Degree in Chemistry, Pharmaceutical Sciences, or a related scientific discipline from a recognized Canadian institution, or an equivalent accredited credential.
- Minimum of ten (10+) years of experience in the pharmaceutical and/or biotechnology industry.
- Strong background in pharmaceutical quality functions, including quality control, quality assurance, quality compliance, quality operations, and licensing activities aligned with Health Canada regulations (preferred).
Technical Skills
- Proficient in Microsoft Excel, Word, PowerPoint, Access, and Microsoft Project.
- Experience with ERP systems (SAP), LIMS, TrackWise, and Veeva.
- Knowledge of importation requirements, GxPs applicable to Quality Operations and Compliance, and Establishment Licensing GxP regulations in Canada.
Leadership & Core Competencies
- Demonstrated people management experience, including coaching, mentoring, and performance management.
- Strong project management capabilities.
- Excellent interpersonal, analytical, and planning skills, with the ability to collaborate effectively across all levels of the organization and with regulatory authorities.
- Strong influencing abilities and sound decision‑making strategies.
- Proven ability to set goals, manage competing priorities, and adapt to shifting business needs while maintaining long‑term objectives.
- Exceptional written and verbal communication skills.
- Strong follow‑up, organization, and time‑management skills to ensure data is well‑structured and readily available for analysis and reporting.
Additional Requirements
- Ability to travel within Canada to vendor sites (less than 10% annually), as required.
Why You’ll Love Working with Us!
At Teva Canada we provide a rewarding and collaborative work experience, with career growth and development opportunities for employees, in a safe and caring environment! The typical hiring range for this position is from $105,200-$131,500 annually. The base pay offered may vary depending on job-related knowledge, skills, experience, education, and internal equity. Beyond base pay, Teva also offers a comprehensive suite of wellness and benefits programs tailored to role and employment type, that continue to rank among the best in our industry! Our competitive offerings are designed to provide flexibility, security, and meaningful choices, empowering employees to thrive both personally and professionally throughout their journey with us.
As part of our commitment to well-being, employees may have access to:
- Teva Canada’s choices Benefit Plan including Health, Dental, Disability, Life Insurance
- Employee Assistance Program & Virtual Health Programs
- Retirement Savings Programs
- Employee Stock Purchase Plan (ESPP)
- Time for yourself or those you care about, through paid time for Vacation, Wellness days, Care/Sick days, Teva Days and Volunteer Days
- Education Assistance Program
- Recognition programs such as Employee Service Awards
- Employee Discounts
- And much more!
More exciting details on the specific total rewards offerings to be provided at the offer stage depending on the position and employment type hiring for. This position will fill a current vacancy and Teva Canada may use an artificial intelligence (AI) system to assist with the initial screening and evaluation of job applications by analyzing for relevant skills, professional experience, and education, that best match the posted job qualifications. It is important to note that all final decisions in this process are made by a member of the hiring team.
Already Working @TEVA?
If you are a current Teva employee, please apply using the internal career site available on "Employee Central". By doing so, your application will be treated with priority. You will also be able to see opportunities that are open exclusively to Teva employees. Use the following link to search and apply: Internal Career Site
The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.
Teva’s Equal Employment Opportunity Commitment
