Accounts Receivable Specialist

Who we are

Together, we’re on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It’s a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world’s leading manufacturer of generic medicines, and the proud producer of many of the products on the World Health Organization’s Essential Medicines List. Today, at least 200 million people around the world take one of our medicines every single day. An amazing number, but we’re always looking for new ways to continue making a difference, and new people to make a difference with.

The opportunity

Accounts Receivable Specialist
Hybrid - 3 days onsite
Scarborough, Ontario 

 

We’re looking for a detail-oriented and collaborative AR Specialist to support our retail and corporate customers, including intercompany partners, across our Canadian operations.

What You’ll Do

• Manage assigned customer portfolios to ensure timely payment of open invoices, reduce past due balances, and minimize days outstanding
• Review and recommend actions on orders placed on credit hold
• Support direct customers with credit applications, credit card setup, and resolution of invoice and statement issues
• Assist retail customers in processing deductions via credit card applications
• Review and resolve deduction balances, including:
• Timely assessment of newly deducted claims
• Obtaining missing documentation
• Identifying deduction reasons
• Routing debits to relevant departments for validation
• Submit credit memo requests for validated and approved debits
• Match open deductions against credit memos or unapplied cash, reconcile variances, and initiate collection efforts for invalid deductions
• Maintain accurate updates in the claim management system
• Communicate regularly with internal teams (commercial and intercompany partners) and external contacts (customer AP/AR departments)

How you’ll spend your day

• Maintain AR records to ensure aging is current, credits and collections are applied, and uncollectible amounts are accounted for
• Review and identify newly created deduction claims, gather supporting documentation, and update the claim management system
• Direct debit memos to appropriate departments for validation and follow up on resolution status
• Reconcile invalid variances and initiate timely collection efforts, escalating disputes when necessary
• Perform account maintenance to identify credit-to-debit correlations and submit for offset
• Respond promptly to inquiries from customers, internal departments, and management
• Adhere to Teva’s Safety, Health, Environmental, and Code of Conduct policies

 

Your experience and qualifications

Required:

Excellent communication skills in English

High School Diploma

3+ years of AR and deduction resolution experience

Strong attention to detail

Solid interpersonal and teamwork skills

Proficiency in Excel

SAP experience

Preferred:

Completed college degree or higher

Prior experience in the pharmaceutical industry

Minimum one year of accounting experience

Already Working @TEVA?

If you are a current Teva employee, please apply using the internal career site available on "Employee Central". By doing so, your application will be treated with priority. You will also be able to see opportunities that are open exclusively to Teva employees. Use the following link to search and apply: Internal Career Site

The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.

Teva’s Equal Employment Opportunity Commitment

Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.