Senior Specialist Customer Service

Date: Apr 17, 2026

Location:

Sofia, Bulgaria, 1407

Company: Teva Pharmaceuticals

Job Id: 67300

We Are Teva

We’re Teva, a leading innovative biopharmaceutical company, enabled by a world-class generics business. Whether it’s innovating in the fields of neuroscience and immunology or delivering high-quality medicine worldwide, we’re dedicated to addressing patients’ needs now and in the future. Here, you will be part of a high-performing, inclusive culture that values fresh thinking and collaboration. You'll have the room to grow, the flexibility to balance life with work, and the opportunity to better health worldwide, together.

Our Team, Your Impact

We are looking for qualified and motivated candidate for the role of Senior Specialist Customer Service, based in Sofia.

How You’ll Spend Your Day

Creation and Maintenance of Master data
Acting as a commercial intermediary between Teva sites and Internal and External customers regionally and globally
Collaboration with all international teams, sites and markets in order to provide solution for any occurred problems
Managing the end to end execution from order placement till delivery and ensures best practice in Logistics and Inventory monitoring processes
Managing customer service issues and facilitating discussions for resolution
Performing management reporting
Participation in/Leading Projects and workshops
Training new colleagues when needed

Your Skills and Experience

Bachelor Degree or equivalent (preferably in business management discipline)
Minimum 2 years of experience in an international business environment
Excellent communication skills in English
Knowledge of MS Word, MS Excel, MS Outlook
ERP experience - SAP or other business management system
Understanding of pharmaceutical business and/ or knowledge of PowerPoint and Visio would be an advantage

How We’ll Take Care of You

Dynamic and challenging work environment in one of the world leading pharmaceutical company and the biggest pharmaceutical company in Bulgaria
Competitive remuneration bound with performance
Additional healthcare insurance
Transportation allowance and other flexible benefits
Flexible working hours and option to work from home as per the company policy
Opportunity for development

Already Working @TEVA?

If you are a current Teva employee, please apply using the internal career site available on "Employee Central".

By doing so, your application will be treated with priority. You will also be able to see opportunities that are open exclusively to Teva employees. Use the following link to search and apply:

Internal Career Site

Sign in to your account The internal career site is available from your home network as well.

If you have trouble accessing your EC account, please contact your local HR/IT partner.

Teva’s Equal Employment Opportunity Commitment

Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.