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Senior Director - Technical Operations Infrastructure

Date: Aug 19, 2019

Location: Petah Tiqwa, IL, 1111

Company: Teva Pharmaceuticals

Company Info

Teva is a global pharmaceutical leader and the world's largest generic medicines producer, committed to improving health and increasing access to quality health solutions worldwide. Our employees are at the core of our success, with colleagues in over 80 countries delivering the world's largest medicine cabinet to 200 million people every day. We offer a uniquely diverse portfolio of products and solutions for patients and we've built a promising pipeline centered around our core therapeutic areas.  We are continually developing patient-centric solutions and significantly growing both our generic and specialty medicines business through investment in research and development, marketing, business development and innovation. This is how we improve health and enable people to live better, healthier lives. Join us on our journey of growth!

Job Description

Primary purpose and function of this position

The Head of Technical Operations is responsible for infrastructure activities that involves a majority of the core infrastructure areas in Teva.  This role ensures that the infrastructure areas required to run the company is reliable with virtually no down time or interruption to the business. This role is accountable for: the architecture, strategy, availability, and capacity planning for the Servers, Storage, Backup, Data Centers, DR and Security Operations for all Teva facilities

Major duties and responsibilities

Member of the Global Infrastructure Leadership team. Position requires high-level of collaboration with entire Global IT leadership team

Work closely with leaders of regions to ensure successful delivery of both global and regional\ local infrastructure to meet business needs

Develop and maintain overall Technical Operations plan to ensure alignment between IT strategies and Infrastructure\technology roadmaps

Responsible for Technical Operations vendor management and commercial relationships with 3rd parties

Own and manage the Technical Operations budget

Improve cost-efficiency of Technical Operations without sacrificing quality by shifting work to a more efficient cost-base

Responsible for developing and maintaining Technical Operations services and ensuring end-to-end ownership on behalf of the customer to meet service requests

Own Technical Operations respectable area SLAs and KPIs to ensure continuous improvement



At least 10 years of experience managing the following Infrastructure domains

Servers (Windows, Linux, Unix, As\400), Storage, Backup, Data centers, Disaster Recovery and Security\Cyber

At least 10 years of experience as a leader in Multinational or Global companies, pharmaceutical or related industry a plus

Demonstrated success in management and project execution with involvement in multiple major projects or a sustained record of success delivering complex IT services to a diverse clientele

Proven experience in managing project planning, methodology, budget and AOP

Proven experience in leading IT organization with 100 IT professionals and leading team leaders (Manager of managers)

Skills and Capabilities

Strategy and delivery execution

Leadership capabilities

Work in a changing and dynamic environment

Stakeholder management

Planning and execution capabilities

Travel Requirements

Ability to travel ~20% of the time


Fluent English – reading, writing, speaking

Information Technology
Sub Function
IT Operations
Reports To

VP Head of IT Infrastructure, IT Ops

Teva’s Equal Employment Opportunity Commitment
Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws.