Senior Manager, Master Data Operations

Date: May 30, 2025

Location:

Parsippany, United States, New Jersey, 07054

Company: Teva Pharmaceuticals

Job Id: 62205

Who we are

Together, we’re on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It’s a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world’s leading manufacturer of generic medicines, and the proud producer of many of the products on the World Health Organization’s Essential Medicines List. Today, at least 200 million people around the world take one of our medicines every single day. An amazing number, but we’re always looking for new ways to continue making a difference, and new people to make a difference with.

The opportunity

The Sr. Manager, Master Data Operations is responsible for both strategic leadership and operational support for the Teva Customer Master environment, Roster Management System, Sales Force Alignment, Call Planning, and Targeting data processes, along with all associated integrations. This role collaborates with Commercial Operations, IT, Human Resources, Sales, and Marketing teams to ensure the efficient collection, processing, maintenance, and utilization of high-quality internal and external customer data for the North American Innovative Medicine & Biosimilar business.

How you’ll spend your day

Reporting to the Director, Field Reporting & Data Operations, this position oversees all aspects of Customer Information, including the Customer Master, Roster Management System, and Sales Force Alignment, Call Planning, and Targeting data flow processes. Key responsibilities include:

Managing integrations between the Customer Master, Roster Management System, and related systems, including HR IT systems, Commercial Data Warehouse, Veeva SFA, and other back-office databases that support field operations.
Leading and strategizing with cross-functional project teams as necessary to expand services or integrations related to Customer Information systems, partnering with IT and Commercial Operations to align business needs with project goals.
Ensuring smooth data flow between the Customer Master, Roster Management System, and Sales Planning functions by overseeing all operational activities.
Maintaining accurate Roster Management System data to facilitate field employee and territory realignment updates.
Leading initiatives to enhance the flow of Sales Force Alignment, Call Planning, and Targeting data, improving accuracy and efficiency in alignments and call plan rollouts.
Collaborating with Field Technology & IT teams to ensure the successful execution of Sales Force call plans and targeting initiatives. Leading interactions with Sales Planners, Data Operations and Sales Reporting teams on developing and delivering new alignments and associated data deliverables.
Managing Data Steward Contractors for the Customer Master team, overseeing day-to-day management responsibilities to ensure high-quality data delivery to internal and external business partners.
Collaborating with the Data Governance team to implement Customer Information governance effectively.
Leading additional projects and initiatives as assigned.

Your experience and qualifications

Bachelor’s degree in business-related area, technology or equivalent required. MS or MBA preferred
Minimum 7 years of Pharmaceutical Sales Operations, Sales Administration or similar experience in a Corporate or Line of Business function
Background in Master Data, Data warehouse/Reporting, Sales Planning process required
People Management or similar experience leading vendors preferred
Working knowledge of pharmaceutical syndicated data, i.e. IQVIA, Symphony Health, Specialty Pharmacies preferred

Skills/Knowledge/Abilities:

Proven ability to collaborate strategically to drive results and contribute to business success; the ideal candidate should serve not only as an operational lead but also as a strategic partner, helping to optimize and accelerate decision-making and direction
Strong interpersonal skills to quickly gain credibility with internal and external partners to influence, gain alignment to help advance strategic/operational priorities with or without direct authority
Ability to communicate, present, and influence credibly and effectively
Ability to adjust to changing priorities
Ability to work seamlessly across teams and collaborate effectively

Travel Requirements:
Approximately 5-10% of domestic travel throughout US

Enjoy a more rewarding choice

We offer a competitive benefits package, including:

Comprehensive Health Insurance: Medical, Dental, Vision, and Prescription coverage starting on the first day of employment, providing the employee enrolls.
Retirement Savings: 401(k) with employer match, up to 6% and an annual 3.75% Defined Contribution to the 401k plan.
Time Off: Paid Time Off including vacation, sick/safe time, caretaker time and holidays.
Life and Disability Protection: Company paid Life and Disability insurance.
Additional benefits include, but are not limited to, Employee Assistance Program, Employee Stock Purchase Plan, Tuition Assistance, Flexible Spending Accounts, Health Savings Account, Life
Style Spending Account, Volunteer Time Off, Paid Parental Leave, if eligible , Family Building Benefits, Virtual Physical Therapy, Accident, Critical Illness and Hospital Indemnity Insurances,
Identity Theft Protection, Legal Plan, Voluntary Life Insurance and Long Term Disability and more.

The total compensation may also include restricted stock units and discretionary awards, depending on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. 

Already Working @TEVA?

If you are a current Teva employee, please apply using the internal career site available on "Employee Central". By doing so, your application will be treated with priority. You will also be able to see opportunities that are open exclusively to Teva employees. Use the following link to search and apply: Internal Career Site

The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.

Teva’s Equal Employment Opportunity Commitment

Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, genetic information, marital status, sexual orientation, gender identity or expression, ancestry, national or ethnic origin, citizenship status, military status or status as a disabled or protected veteran, or any legally recognized status entitled to protection under applicable federal, state, or local laws.   

Please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience. Request a reasonable accommodation by sending an email to disabilityassistance@tevapharm.com with the nature of your request and your contact information. Only inquiries concerning a request for a reasonable accommodation will be responded to from this email address.  

Important notice to Employment Agencies - Please Read Carefully  

Teva Pharmaceuticals USA does not accept unsolicited assistance from agencies for employment opportunities.  All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 