Medical Information Manager, Innovative Medicines
Parsippany, United States, New Jersey, 07052
Who we are
The opportunity
The primary responsibility is to manage medical information and communication for assigned products marketed by Teva Pharmaceutical Industries, Ltd. by providing oversight for the prompt, accurate, and scientifically and medically balanced responses to unsolicited medically-related inquiries from internal and external customers. The responsible individual will collaborate with other North America Medical Affairs (NAMA) colleagues and work closely with key members of internal departments including, Legal, Regulatory Affairs, Marketing, Global Health Economics, Value and Outcomes (Global HEVO), Clinical Research, Market Access / Managed Markets, Sales, and Sales Training to provide medical support for development, implementation, maintenance, and enhancement of ongoing medically-related activities related to Teva’s branded marketed product(s). All policies, Standard Operating Procedures, Work Instructions and related documents should be followed accordingly.
Travel Requirements: Approximately 20%
How you’ll spend your day
Essential Duties & Responsibilities:
1. Develop and maintain a library of standard medical response documents (ie, standard response letters, frequently
asked questions [FAQs]) for use in response to medical and product -related inquiries from healthcare
professionals and consumers
2. Conduct medical/scientific review of all materials and concepts used in promotion of Teva’s branded products and sales training materials. This review is done in collaboration with Legal and Regulatory members (PARC, Promotional Advertising Review Committee) to ensure that all promotional material (sales detail aid, slide decks, websites, patient materials, etc.) meet the US Food and Drug Administration (FDA) Code of Regulations and
guidance documents, as well as high ethical standards
3. Provide direction and guidance to external Contact Center staff on handling of unsolicited requests received in the
Medical Information Contact Center and provide FAQs and unique responses as necessary
4. Serve as a mentor and resource to other medical information staff members, including external Medical
Information Contact Center specialists
5. Respond verbally to inquiries from healthcare professionals and consumers as necessary
6. Review cases received in the Contact Center and identify training needs related to knowledge about Teva
product(s), related programs and disease state information
7. Assist management with Quality Control activities and monitoring of phone calls from the external Contact Center
to ensure responses are accurate, complete, and compliant with Teva policies, procedures and Work Instructions
8. Provide Medical/Scientific review of all activities submitted through Teva Healthcare Interactions Portal (HIP)
involving payment to external healthcare professionals
9. Take responsibility as the primary point of contact for medical review of materials used in external
communications (press releases, announcements, etc.), and coordinates review with USMA therapeutic area Medical Director, Global Medical Director, USMA and GMA management
10. Assist with medical review of formulary dossiers developed by GHEOV department and manage their distribution
through the external Contact Center
11. Assist with development, review and/or maintenance of product and disease-related slide kits in collaboration
with other Medical Affairs personnel
12. Provide medical support for Marketing and Sales Training departments (eg, development of promotional and/or sales training materials for advisory boards, consultant, and speaker training meetings) including working directly
with their respective vendors
13. Provide medical information support at medical/scientific conferences
14. Provide strategic input and support to the NAMA Medical Team(s) and Medical Affairs Operating Plan(s) for
assigned products
15. Assist with review of product labeling and/or monographs for inclusion in compendia (ie, PDR, Drug Facts and
Comparison, NCCN Guidelines, AHFS-DI, Medical Letter, etc.)
16. Prepare and participate in medical and scientific presentations for internal (eg, sales training, new product launch)
or external (e.g., managed care organizations) purposes
17. Assist in the overall development and management of the department
18. Demonstrate independence and initiative to develop and implement solutions
Your experience and qualifications
Education Required: R.Ph. or R.N. with 5 or more years of experience in medical information or related area involving writing, communication and scientific skills (e.g., Clinical Research, Scientific Communications, Medical Science Liaison)
M.S., Pharm.D., Ph.D. with 3 or more years of experience in medical information or related
area involving writing, communication and scientific skills (e.g., Clinical Research, Scientific Communications, Medical Science Liaison)
Experience Required: Three-five years of experience in medical information or related area involving writing, communication and scientific skills
• Displays proficiency with computer applications, particularly MS Office Suite; familiarity with navigating the internet and use of search engines
• Attention to detail and documentation
• Scientific expertise in assigned therapeutic area(s)
• Excellent interpersonal, written, and verbal communications skills are essential
• Adequate knowledge and experience with computer programs and database systems
• Strong working knowledge of the FDA Code of Federal Regulations and guidance documents
Experience Preferred: Experience with review of promotional materials is preferred; Experience with labeling and
managed care organizations are a plus
Specialized or Technical Knowledge Licenses, Certifications needed:
Functional Knowledge:
Company/Industry Related Knowledge: • Keen understanding of the pharmaceutical marketplace and industry as it pertains to medical information-related activities
Strong working knowledge and experience in medical review of educational, promotional, and scientific materials
Enjoy a more rewarding choice
We offer a competitive benefits package, including:
- Comprehensive Health Insurance: Medical, Dental, Vision, and Prescription coverage starting on the first day of employment, providing the employee enrolls.
- Retirement Savings: 401(k) with employer match, up to 6% and an annual 3.75% Defined Contribution to the 401k plan.
- Time Off: Paid Time Off including vacation, sick/safe time, caretaker time and holidays.
- Life and Disability Protection: Company paid Life and Disability insurance.
- Additional benefits include, but are not limited to, Employee Assistance Program, Employee Stock Purchase Plan, Tuition Assistance, Flexible Spending Accounts, Health Savings Account, Life Style Spending Account, Volunteer Time Off, Paid Parental Leave, if eligible , Family Building Benefits, Virtual Physical Therapy, Accident, Critical Illness and Hospital Indemnity Insurances, Identity Theft Protection, Legal Plan, Voluntary Life Insurance and Long Term Disability and more.
Already Working @TEVA?
If you are a current Teva employee, please apply using the internal career site available on "Employee Central". By doing so, your application will be treated with priority. You will also be able to see opportunities that are open exclusively to Teva employees. Use the following link to search and apply: Internal Career Site
The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.
Teva’s Equal Employment Opportunity Commitment
Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.
Important notice to Employment Agencies - Please Read Carefully
Teva Pharmaceuticals USA does not accept unsolicited assistance from agencies for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
