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Manager Multi-Channel Marketing

Date: Nov 20, 2021

Location: Parsippany, New Jersey, US, 07054

Company: Teva Pharmaceuticals

Company Info

Teva is a global pharmaceutical leader and the world's largest generic medicines producer, committed to improving health and increasing access to quality health solutions worldwide. Our employees are at the core of our success, with colleagues in over 80 countries delivering the world's largest medicine cabinet to 200 million people every day. We offer a uniquely diverse portfolio of products and solutions for patients and we've built a promising pipeline centered around our core therapeutic areas.  We are continually developing patient-centric solutions and significantly growing both our generic and specialty medicines business through investment in research and development, marketing, business development and innovation. This is how we improve health and enable people to live better, healthier lives. Join us on our journey of growth!

Job Description

The Multichannel Engagement Lead’s primary role is to plan, develop, execute and optimize Integrated Tactical Plans (ITP) for in-line US brands. This individual works within the US brand team, and works closely with internal support functions and agency partners to manage all phases of execution for integrated multichannel plans. The Multichannel Engagement Lead also plays a key role in generating insights in order to drive ongoing optimization of brand campaigns and continual alignment of plans and strategies with brand objectives, goals and budgets.  The role will report directly to the Sr. Director Brand lead Psychiatry.  
Essential Duties & Responsibilities:
Be a brand champion

  • Have an active presence across all brand team activities including status meetings and planning sessions and be seen as an integral team member
  • Establishes strong business acumen by building and maintaining disease, market, and product knowledge including clear understanding of brand objectives, goals, campaigns, messages and strategies
  • Familiar with brand strengths, opportunities, competitive challenges, and key attributes of the brand lifecycle to provide strategic guidance on optimal multichannel engagement activities to drive growth based on specific brand and BU needs 
  • Works with brand and analytics team to provide input that defines/refines customer segmentation over time
  • Secure tactical approval through PARC (MLR review) and Manage marketing budgets for owned projects

Be a multichannel expert

  • Able to translate brand strategies into compelling iMCM plans driven by customer insights and analytics
  • Designs and champions an integrated multichannel tactical plan that is aligned to business objectives, maximizes brand relevance and value
  • Possess an in-depth understanding of the multiple channels of customer engagement utilized by an organization across their varied customers (i.e., HCP, consumer, patient, payer) including how the channels can be utilized effectively in an integrated fashion to deliver cross-channel customer journeys
  • Constant focus on enabling the best customer experience in every interaction and always providing a way for that customer to continue their conversation with the brand
  • Keen focus on developing targeted and actionable multichannel measurement plans, selecting KPIs and setting goals, targets and measurement milestones that directly relate to business objectives
  • Reviews standard KPI reports to monitor performance of campaigns / tactics and conducts cross-agency campaign performance discussions 

Be a change agent

  • Influences the business approach to integrated multichannel management
  • Gives guidance to brands around the importance and positive business impact of a truly integrated marketing approach across all channels and customer groups
  • Defends recommendations with confidence and Continually educating others on best practices  

Be a great partner

  • Provides clear and firm direction to agencies and internal partners for channel mix selection, content development and tactical delivery
  • Work in a matrixed environment and successfully partner with cross functional teams, including brand teams and agency partners and Ability to lead cross functional stakeholders (e.g., Brand, IT, MCM) and coordinate across teams to ensure projects continue to move forward


Education Required: Undergraduate: BA/BS in applicable discipline
Advanced degree in relevant discipline
Education Preferred: Advanced degree in relevant discipline

Experience Required:

  • At minimum of 5 years’ experience in pharmaceutical industry
  • Strategic planning
  • Building cross functional consensus
  • Brand marketing
  • Multichannel marketing
  • Digital marketing
  • Embedding integrated multichannel marketing strategy into BU brand strategies for new and existing commercial products



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Already Working @TEVA?

If you are a current Teva employee, please apply using the internal career site available on "Employee Central". By doing so, your application will be treated with priority. You will also be able to see opportunities that are open exclusively to Teva employees. Use the following link to search and apply: Internal Career Site

The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.

Teva’s Equal Employment Opportunity Commitment

Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to  support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.  

Nearest Major Market: New York City
Nearest Secondary Market: Newark