Chargeback Analyst

Date: Nov 18, 2025

Location:

Parsippany, United States, 07054

Company: Teva Pharmaceuticals

Job Id: 65069

Who we are

Together, we’re on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It’s a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world’s leading manufacturer of generic medicines, and the proud producer of many of the products on the World Health Organization’s Essential Medicines List. Today, at least 200 million people around the world take one of our medicines every single day. An amazing number, but we’re always looking for new ways to continue making a difference, and new people to make a difference with.

The opportunity

The Chargeback Analyst will be responsible for the timely review and validation of debit memos submitted for chargebacks through Model N Flex with complete accuracy. The incumbent will also resolve chargeback errors, communicate with wholesalers on a daily basis and manage chargeback accounts resulting in more than $8B in annual chargebacks. Proper issuance of chargebacks allows for indirect sales data to reflect accurate data used for sales and customer incentives and profitability analysis. The specialist is responsible for doing analysis of accounts, using internal reporting tools, to identify associated error/dollar trends and will report results to management.

How you’ll spend your day

Analyze daily chargeback transactions and ensure timely processing (3–5 days) in Model N Flex
Investigate and resolve chargeback errors to prevent systemic issues and potential revenue leakage
Act as the primary contact for wholesalers, customers, national account managers, and internal teams (pricing, AR, finance, government pricing, IT, EDI, returns, rebates)
Provide account analysis and reporting to support management decisions
Manage wholesaler relationships: lead recurring calls, prepare agendas, track issues, document minutes, and follow up on action items
Deliver analysis of indirect sales reporting to Account Managers, Branded Business Unit, and Government Pricing teams; identify trends and communicate business impact
Partner with Accounts Receivable to reconcile chargeback deductions and resolve disputes
Support internal and external audits (SOX, PWC, functional audits) with data investigation, documentation, and resolution of claims
Collaborate with the Rebates team to reconcile discrepancies between rebate claims and chargeback indirect sales
Identify and escalate Model N and EDI system issues; coordinate with IT/EDI teams to drive resolution and provide regular updates to management
Track, summarize, and present chargeback/accounting issues and trends to management

Hybrid model: 3 days working from office and 2 days working from home (Tuesday & Wednesday)

Your experience and qualifications

Bachelor’s degree; equivalent combination of education and experience will be considered
Minimum 3 years of experience in a corporate or pharmaceutical environment, preferably in Accounting, Finance, Customer Service, Marketing, Memberships/Chargebacks, or related analytical functions
Strong proficiency in Microsoft Word and Excel; familiarity with internet research tools
Experience with Model N Flex is highly desirable
Excellent verbal and written communication skills for effective interaction with clients, wholesalers, and internal teams
Ability to work independently as well as collaboratively within a team
Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment
Strong problem-solving skills with the ability to identify issues and propose solutions

Enjoy a more rewarding choice

We offer a competitive benefits package, including:

Comprehensive Health Insurance: Medical, Dental, Vision, and Prescription coverage starting on the first day of employment, providing the employee enrolls.
Retirement Savings: 401(k) with employer match, up to 6% and an annual 3.75% Defined Contribution to the 401k plan.
Time Off: Paid Time Off including vacation, sick/safe time, caretaker time and holidays.
Life and Disability Protection: Company paid Life and Disability insurance.
Additional benefits include, but are not limited to, Employee Assistance Program, Employee Stock Purchase Plan, Tuition Assistance, Flexible Spending Accounts, Health Savings Account, Life Style Spending Account, Volunteer Time Off, Paid
Parental Leave, if eligible , Family Building Benefits, Virtual Physical Therapy, Accident, Critical Illness and Hospital Indemnity Insurances, Identity Theft Protection, Legal Plan, Voluntary Life Insurance and Long Term Disability and more.

Already Working @TEVA?

If you are a current Teva employee, please apply using the internal career site available on "Employee Central". By doing so, your application will be treated with priority. You will also be able to see opportunities that are open exclusively to Teva employees. Use the following link to search and apply: Internal Career Site

The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.

Teva’s Equal Employment Opportunity Commitment

Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.