Non-Retail Account Manager - New York City

Who we are

The opportunity

Teva is seeking a highly motivated and strategic Account Manager to lead the expansion of its long-acting injectable (LAI) psychiatric portfolio within the non-retail institutional market in New York City. This role is designed to identify and capitalize on growth opportunities among large institutions that fall outside of current call targets. The ideal candidate will possess a strong analytical acumen, a deep understanding of the New York Medicaid and hospital outpatient landscape and demonstrated success navigating complex hospital and institutional environments to drive product adoption and improve patient access.

This individual will be responsible for developing strategic relationships, uncovering unmet needs, and driving product utilization through tailored solutions and cross-functional collaboration.

How you’ll spend your day

The following areas of responsibility are essential to the satisfactory performance of this position by any incumbent, with reasonable accommodation if necessary. Any nonessential functions are assumed to be included in other related duties or assignments.

• Serve as the primary point of contact for outpatient institutional accounts in New York City, including outpatient psychiatric units, and academic medical centers.
• Navigate complex institutional structures to identify decision-makers, influencers, and prescriber networks.
• Leverage deep knowledge of the NY Medicaid system and broader payer systems to support access and overcome barriers to treatment.
• Quickly build rapport and personable relationships with HCPs, medical staff, and key decision-makers within accounts and with stakeholders and cross-functional partners within Teva
• Work cross collaboratively within Teva with our psychiatric sales team, Hospital team, market development managers and sales leadership.
• Provide healthcare product information to physicians, office staff, and key decision-makers within accounts
• Work to uncover HCP and staff challenges and develop solutions, provide resources, or connect cross-functional colleagues to meet customer needs
• Demonstrate the effort and hustle necessary to meet or exceed customer expectations
• Facilitate product and script pull through by working to solve prescriber challenges, interfacing with specialty or facility pharmacies, and connecting cross-functional colleagues to solve problems and provide solutions
• Remain apprised of all product formulary developments within facilities
• Work with the discharge coordinator to understand patient follow-up treatment and transitions of care
• Work to understand the perspectives, challenges, and needs of HCPs, influential stakeholders, and decision-makers within accounts and adapt messaging, tactics, and strategy to influence their prescriber habits
• Work to navigate accounts by uncovering and understanding key decision-makers, how different entities work together, different prescribers and their schedules, and the intricacies of different accounts
• Take initiative to lead business in an independent manner and take accountability for delivering results and meeting sales goals within their accounts
• Engage in pre-call planning to identify goals, consider intricacies of accounts, and create effective plans that are tailored to the unique needs of the account and specific customer
• Effectively manage time by understanding available opportunities and challenges, maximizing effectiveness with fewer touchpoints, planning routing to maximize call points within different areas of geography, and adjusting priorities based on changing dynamics
• Maintain a hunter mentality and competitive drive with a willingness to go above and beyond role expectations to exceed goals and targets
• Develop effective business plans that meet and exceed sales goals by gathering, analyzing, and evaluating relevant market, territory, and competitive data and trends to inform business planning and strategy, and to understand current performance
• Work to understand the broader organizational vision, strategy, and values and use them as guideposts for conducting day-to-day activities
• Proactively seek opportunities to collaborate and communicate with counterpart sales reps from other sales teams and with individuals both within and outside their immediate team, and maintain a One Teva mindset
• Proactively share knowledge, ideas, and best practices with cross-functional partners and demonstrate openness to others' ideas

Your experience and qualifications

Any equivalent combination of education, training, and/or experience that fulfills the requirements of the position will be considered.

• Bachelor’s degree required
• Minimum of 5 years of pharmaceutical sales experience required, preferably psychiatric or long-acting injectable schizophrenia space
• Experience in the hospital setting with a detailed understanding of the buy-and-bill model, formulary placement, P&T committees, and in-services strongly preferred
• Experience successfully launching products across multiple settings of care
• Ability to operate within complex settings and networks and provide customer insights effectively
• Ability to interact with customers in live and virtual environments and proficiency with technology
• Understanding of reimbursement coverage and pull-through strategies as well as experience in all pertinent settings of business (CMHC, specialty pharmacy, private practice)
• Understanding of the buy-and-bill model
• Leadership skills and ability to collaborate with multiple sales teams
• Proven written and verbal communication skills
• Demonstrated interpersonal skills
• Valid US driver’s license and acceptable driving record required
• Candidate must be able to successfully pass background, motor, and drug screening
• Regular travel, which may include air travel and weekend or overnight travel
• Operate a motor vehicle to complete in-person sales activities throughout assigned territory
• Sit for extended periods of time at workstation or mobile equipment
• Perform activities such as computer work, preparing and analyzing data, and extensive reading
• Occasionally lift up to 20 pounds
• May be required to wear personal protective equipment (PPE) as needed on site visits (eg, safety glasses, hearing protection, gloves)

Enjoy a more rewarding choice

We offer a competitive benefits package, including: 

• Comprehensive Health Insurance: Medical, Dental, Vision, and Prescription coverage starting on the first day of employment, providing the employee enrolls. 
• Retirement Savings: 401(k) with employer match, up to 6% and an annual 3.75% Defined Contribution to the 401k plan. 
• Time Off: Paid Time Off including vacation, sick/safe time, caretaker time and holidays. 
• Life and Disability Protection: Company paid Life and Disability insurance. 
• Additional benefits include, but are not limited to, Employee Assistance Program, Employee Stock Purchase Plan, Tuition Assistance, Flexible Spending Accounts, Health Savings Account, Life Style Spending Account, Volunteer Time Off, Paid Parental Leave, if eligible , Family Building Benefits, Virtual Physical Therapy, Accident, Critical Illness and Hospital Indemnity Insurances, Identity Theft Protection, Legal Plan, Voluntary Life Insurance and Long Term Disability and more.  

Compensation Data

The annual starting salary for this position is between $120,000 – $160,000 annually.  Factors which may affect starting salary within this range and level of role may include geography/market, skills, education, experience and other qualifications of the successful candidate.This position also qualifies for participation in the company's sales incentive plan, which rewards employees based on their achievement of defined sales targets and adheres to the plan's established guidelines.

Already Working @TEVA?

If you are a current Teva employee, please apply using the internal career site available on "Employee Central". By doing so, your application will be treated with priority. You will also be able to see opportunities that are open exclusively to Teva employees. Use the following link to search and apply: Internal Career Site

The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.

Teva’s Equal Employment Opportunity Commitment