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Quality Specialist III

Date: Jan 14, 2022

Location: Mumbai, IN, 400059

Company: Teva Pharmaceuticals

Company Info

Teva is a global pharmaceutical leader and the world's largest generic medicines producer, committed to improving health and increasing access to quality health solutions worldwide. Our employees are at the core of our success, with colleagues in over 80 countries delivering the world's largest medicine cabinet to 200 million people every day. We offer a uniquely diverse portfolio of products and solutions for patients and we've built a promising pipeline centered around our core therapeutic areas.  We are continually developing patient-centric solutions and significantly growing both our generic and specialty medicines business through investment in research and development, marketing, business development and innovation. This is how we improve health and enable people to live better, healthier lives. Join us on our journey of growth!

Job Description

Performs the functions associated with receiving, trending, logging and coordinating the return of the Samples for product quality related complaints.  This includes complaints received via phone, email, and internet.

Utilize knowledge and experience to drive compliant resolution of complaint issue as well as ensure high level of customer service and customer satisfaction is maintained

Participate in and contribute to Daily Team Huddle meetings to provide up-to-date information to QAS Team Members about products, manufacturing sites, revised Standard Operating Procedures (SOPs)/ Work Instructions (WIs), Trackwise capabilities and functions, difficult/unique customer related scenarios

 

Qualifications

 

Minimum 2+ years of experience in any department of Pharmaceutical Domain

Should be excellent in English communication

Work timings : 6pm - 3am (IST)

Education : B Pharm/ M Pharm/BSC/ MSC Chemistry /Life sciences/ Microbiology or any other relevant degree

Function

Quality

Sub Function

Commercial Quality

Already Working @TEVA?

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Teva’s Equal Employment Opportunity Commitment

Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws.