Share this Job

Manager Business Process Analyst

Date: Jun 22, 2022

Location: Kraków, PL, 31-527

Company: Teva Pharmaceuticals

Who we are


Teva is a global pharmaceutical leader and the world's largest generic medicines producer, committed to improving health and increasing access to quality health solutions worldwide. Our employees are at the core of our success, with colleagues in over 80 countries delivering the world's largest medicine cabinet to 200 million people every day. We offer a uniquely diverse portfolio of products and solutions for patients and we've built a promising pipeline centered around our core therapeutic areas.  We are continually developing patient-centric solutions and significantly growing both our generic and specialty medicines business through investment in research and development, marketing, business development and innovation. This is how we improve health and enable people to live better, healthier lives. Join us on our journey of growth!

Job Description


The senior Business process analyst will provide business analysis and hands-on systems support for engineering technologies in support of global operations. The incumbent is responsible for delivering and supporting technology solutions while executing as a hands-on business and systems analyst.


This is a global position with a requirement of 10% traveling.

What you will be doing


  • Technical Ownership of the site MES system instance
  • Keeping the GxP systems in the validated state
  • Creation of validation deliverables, methodologies and best practices for the validation activities in IT projects, in accordance with GMP rules
  • Cooperation with vendors, service providers and other Teva teams
  • Provide hands-on operational support for installed solutions
  • Provide technical consulting and perform user training as needed
  • Responsible for understanding the business requirements and their implementation in the MES system
  • Provide hands-on support (technical, process and content) for existing applications (mainly MES and KPI)
  • Lead upgrade projects (hardware and software)
  • Follows Teva Safety, Health, and Environmental policies and procedures
  • Other projects and duties as required/assigned

Wha you will need your profile



  • Bachelor’s Degree in Computer Science/Information Technology or in Engineering or equivalent experience
  • 5+ years’ experience as a technical hands-on business analyst with experience in engineering systems, reporting and mobile technologies in support of operations and/or engineering functions
  • 5+ years hands on experience with GxP and regulated systems
  • Microsoft office suite, consisting of Word, Excel, Project, Visio, and PowerPoint
  • Fluent English – reading, writing, speaking



  • 5+ years of technical experience (administration, configuration, management, operations support, etc.) with Werum PAS X MES
  • Experience in planning and execution of IT computer systems validation deliverables and process.
  • Experience in IT systems operations, new systems implementation, and IT software development lifecycle 
  • Technical experience (administration, configuration, management, operations support, etc.) with any or all of these manufacturing oriented GMP solutions:  EAM, MES, environmental controls (BMS), instrument interfacing, scheduling, GMP equipment maintenance, inventory management, change control
  • SQL
  • Service now
  • Automation system
  • Create and edit reports using Cognos or “Crystal”


Functional knowledge:

  • Ability to communicate technical language in a non-technical manner
  • Good project management skills
  • Stakeholder management skills
  • Detail-oriented for document requirements
  • Excellent communication, negotiation, financial, business partnering and writing skills
  • Strong analytical skills required to critically evaluate information from multiple sources, reconcile conflicts, decompose high-level information into details and abstract up from low-level information to a more general understanding
  • Able to work in a fast paced deadline driven global environment
  • Task & Problem solving oriented


Information Technology

Sub Function

Business Process Analysis

Pre-employment screening



All offers of employment at Teva Poland will be preceded by a background check of the candidate. Background checks will be conducted on all final candidates. You will receive more detailed information prior to initiating the background check if you reach this stage of the application process.

Already Working @TEVA?


If you are a current Teva employee, please apply using the internal career site available on "Employee Central". By doing so, your application will be treated with priority. You will also be able to see opportunities that are open exclusively to Teva employees. Use the following link to search and apply: Internal Career Site

The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.

Teva’s Equal Employment Opportunity Commitment


Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws.