Supply Chain Customer Service Manager

Who we are

Together, we’re on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It’s a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world’s leading manufacturer of generic medicines, and the proud producer of many of the products on the World Health Organization’s Essential Medicines List. Today, at least 200 million people around the world take one of our medicines every single day. An amazing number, but we’re always looking for new ways to continue making a difference, and new people to make a difference with.

How you’ll spend your day

• Strategic Supply Chain Management: Optimize inventory, production, and capacity to guarantee on-time, in-full market fulfillment.
• Customer Focus: Act as the central point of contact for market inquiries, aligning service, demand, inventory, and safety stock.
• Demand-Driven Planning: Monitor trends and proactively adjust production factors to match evolving customer needs.
• Quality & Efficiency Champion: Prioritize testing schedules, manage releases, and optimize planning parameters for cost reduction and customer satisfaction.
• Team Leadership: Build and develop a motivated team to achieve and exceed business objectives.
• Compliance & Training: Ensure all operations meet cGMP, SOP, and health & safety standards. Train and qualify your team for peak performance.
• Continuous Improvement: Drive proactive change management and implement ongoing process enhancements.
   

Your experience and qualifications

• Bachelor`s degree;
• 4+ years of professional experience in Planning from a manufacturing/ operational company
• Leader experience and people management skills;
• Change management skills;
• Customer orientation;
• Highly team orientated;
• Ability to cope with pressure and deadlines;
• Advanced working knowledge of Excel and experience with SAP ERP;
• SharePoint knowledge is a plus;
• Participation and leadership in cross functional projects;
• Capable of presenting information to all levels of management with supporting analysis under tight deadlines;
• Strong oral and written communication skills in English.
   

Enjoy a more rewarding choice

Alongside the fulfilling work, the inclusive culture and great rewards, our employees are entitled to a holistic benefits package, which is aimed to provide services required to their, and their families`, physical, emotional and social wellbeing.
 In Teva, we understand that alongside your career and professional life, every employee has additional life circles, which include various private and family needs.
This is important to us, and has encouraged us to create one of the most unique and comprehensive benefits package that are offered in the Israeli market. Our benefits package is meant to support you and your family throughout the course of your life and career 

Reports To

Sr Dir Plnt/Ctry Sup Chain Lead

Already Working @TEVA?

If you are a current Teva employee, please apply using the internal career site available on "Employee Central". By doing so, your application will be treated with priority. You will also be able to see opportunities that are open exclusively to Teva employees. Use the following link to search and apply: Internal Career Site

The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.

Teva’s Equal Employment Opportunity Commitment

Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.