Veeva CRM Manager - UK&IE

Who are we?

We touch the lives of over 200 million patients every day, and billions every year. After all, everyone needs healthcare or medication at some point.

We are Teva, a global pharmaceutical company, committed to increasing access to high-quality healthcare to patients around the world.

We would like to invite applications for the role of Veeva CRM Manager to manage the continued optimisation of the Veeva CRM system for all Teva UK & Ireland users.

Location: Harlow (Essex) OR Ridings Point (Castleford). We have a hybrid approach to home working!

Please note: this role is NOT a People Manager role - you will be an individual contributor to the team

A Day In The Life of a Veeva CRM Manager

• Ongoing maintenance of the CRM environment to match business requirements
• Business Enquiry Support & Escalation of medium complexity issues to GAUS 
• Ensure a positive and productive relationship with GAUS and Centre of Excellence 
• Member of change management team for future releases & conducts application testing
• Manage procurement and commercial relationship with Customer Data Provider to provide the best service and information to the Veeva end users.
• Ongoing user training and development

Who we are looking for

Do you have...?

• Veeva CRM, Veeva Multichannel & Veeva Vault Administrator Associate White Belt Certification (Administrator Certified White Belt preferred)
• Experience in pharmaceutical (or allied industry) environment
• Experience of leading multi stakeholder projects
• Strong interpersonal skills and ability to work effectively at all levels in a collaborative team environment.

Are you...?

• Able to work under pressure and to tight time deadlines
• Able to organize resources & establish priorities and workflow analysis & management.

If so, we would love to hear from you!

What do we offer you?

• Flexible approach to home working
• Permanent and full time contract
• 25 days annual leave plus Bank Holidays
• Company pension scheme, company bonus scheme, Life & Critical Illness Insurance and private medical insurance for employee and family
• Flexible benefits including gymflex, buy and sell annual leave, cycle to work scheme...
• Well-being and D&I focused company. Click here to learn more.

Function

Sub Function

Reports To

Head of Commercial Excellence 

Teva’s Equal Employment Opportunity Commitment

Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws.#TJ