Business Engagement Manager
Haarlem, Netherlands, 2031 GA
Who we are
Together, we’re on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It’s a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world’s leading manufacturer of innovative & generic medicines, and the proud producer of many of the products on the World Health Organization’s Essential Medicines List. Today, at least 200 million people around the world take one of our medicines every single day. An amazing number, but we’re always looking for new ways to continue making a difference, and new people to make a difference with.
The opportunity
As a Business Engagement Manager at Teva based in Haarlem in The Netherlands, you will play a pivotal role in bridging innovative central hubs with local market teams. You will be responsible for ensuring that hub-supported services are delivered efficiently, aligned with market priorities, and continuously improved. This is a high-impact role suited for professionals who thrive in cross-functional environments and are passionate about operational excellence.
How you’ll spend your day
- Market–Hub Coordination: Ensure strong collaboration and clarity on priorities, timelines, and expectations.
- Service Delivery Oversight: Manage the end-to-end coordination of hub-supported services across key business functions.
- Request Prioritization: Advise market leaders on request prioritization based on strategic impact, capacity, and business value.
- Performance & Risk Management: Track delivery metrics, identify risks or misalignment, and escalate issues when needed.
- Continuous Improvement: Facilitate feedback loops between markets and hubs to enhance service quality.
- Change Management: Support communication, engagement, and adoption efforts for new processes and ways of working.
- Reporting & Governance: Prepare operational reports and contribute to governance forums.
Stakeholder Engagement: Build trusted relationships, address concerns proactively, and maintain strong cross-functional collaboration.
Your experience and qualifications
Do you have…?
- A bachelor’s or master’s degree in business, life sciences, or a related field
- Proven experience in business operations, consulting, or market-facing roles in pharma or life sciences
- A track record of managing cross-functional initiatives in global or matrixed organizations
- Strong influencing skills across seniority levels and regions
- Hands-on experience with hub–market service delivery models
- Proficiency in performance tracking, issue escalation, and operational reporting
- Fluency in English, Dutch language represents a strong asset
Are you…?
- A strategic operator who can translate business needs into actionable plans
- Confident navigating complex stakeholder environments without direct authority
- Skilled at managing competing priorities in fast-paced, matrixed settings
- Comfortable with ambiguity and able to bring structure to evolving models
- A clear, credible communicator across cultures and functions
- Globally minded and able to build trust with diverse teams
- Driven by continuous improvement and operational excellence
Reports To
Transformation & Centre of Excellence Strategy Director
Already Working @TEVA?
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