Senior System Engineer Messaging

Date:  May 19, 2024
Location: 

Ciudad De Mexico, Mexico, 14210

Company:  Teva Pharmaceuticals
Job Id:  54940

Who we are

Together, we’re on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It’s a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world’s leading manufacturer of generic medicines, and the proud producer of many of the products on the World Health Organization’s Essential Medicines List. Today, at least 200 million people around the world take one of our medicines every single day. An amazing number, but we’re always looking for new ways to continue making a difference, and new people to make a difference with.

The opportunity

The main purpose of this role in Global Messaging team is to work to design, build and support Teva messaging systems, to collaborate with IT teams and business stakeholders to provide reliable and secure messaging environment.  

How you’ll spend your day

The role includes the following main responsibilities to support services offered by Global Messaging Team: 

  • Participate in global Messaging projects in designing, planning and implementation phases of projects when it is required;
  • Provide support for day-to-day global operational activities for Messaging platforms including administering MS Exchange, Symantec Enterprise Vault, Secure Email Gateway infrastructure, Mobile Device Management (MDM) and other messaging related services;
  • Produce regular on going (day 2-day activities) reports for management, capacity planning and consolidation related to Global Messaging infrastructure; 
  • Identify and perform the daily operational tasks that are necessary to provide a stable and robust Exchange environments, including monitoring, proactive maintenance, and problem resolution; 
  • Work on diverse set of tools and ability to work in a geographically dispersed team to support operations in various time zones;
  • Provide tier 3 support of MS Exchange, Exchange Online, Symantec Enterprise Vault, Mobile device management.

Your experience and qualifications

  • Master’s/Bachelor’s degree in a computer science, information technology or 5+ years equivalent combination of education and overall experience with email technologies; 
  • Experience in providing support in a multi-server enterprise email environment consisting of users in multiple geographic locations;
  • Excellent command of English;
  • Excellent knowledge in administering MS Exchange in hybrid mode – on-prem and online; 
  • Excellent knowledge in email retention policies, sensitivity labeling, SPAM filtering (O365 Defender, Cisco IronPort or Proofpoint or similar technology);
  • Excellent knowledge in mobile device management platforms such as MS Intune, MobileIron (preferred) or similar;
  • Excellent PowerShell scripting skills;
  • Excellent understanding of email security controls - SPF, DKIM, DMARC and email related DNS configurations;  
  • Good understanding of MS directory services;
  • Strong interpersonal and communication skills; 
  • Excellent cooperation, analytical and presentational skills;
  • Ability to work independently and collaborate with global multinational teams.

Reports To

Associated Director IT Operations

Already Working at TEVA?

If you are a current Teva employee, please apply using the internal career site available on "Employee Central". By doing so, your application will be treated with priority. You will also be able to see opportunities that are open exclusively to Teva employees. Use the following link to search and apply: Internal Career Site

The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.

Teva’s Equal Employment Opportunity Commitment

Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.