WMS Support Analyst
Castleford, United Kingdom, WF10 5HX
Who we are
The Opportunity
As a WMS Support Analyst, you’ll be the technical backbone of our Distribution Centre operations, ensuring seamless performance across integrated systems including WMS, WCS, MFC, PLC, SAP, and simulation platforms. You’ll maintain system integrity, support operational and IT teams, and drive continuous improvement through data insights, testing, and secure data exchange.
Key Responsibilities:
- Ensure optimal performance of WMS and WCS with minimal downtime through proactive system decisions.
- Act as the primary liaison with external system providers to meet Teva UK’s operational needs.
- Deliver timely, clear, and effective support for WMS/WCS-related issues.
- Maintain and update SOPs and training materials for WMS/WCS systems.
- Lead testing and validation of new WMS/WCS software releases using WCS simulation software (Schaefer).
- Create and test all system test scripts using ALM (Application Lifecycle Management).
- Manage secure file transfers to external stakeholders via SFTP (Secure File Transfer Protocol).
- Support SQL report generation and maintenance for WMS.
- Reconcile stock across systems, including suspense accounts and WMS-WCS alignment.
- Analyse and optimize productivity across all warehouse zones.
- Manage ABC product classifications and stock relocation within ASRS and HBS zones.
- Generate operational reports and KPIs to support performance tracking.
- Uphold FEFO rules and escalate system/hardware failures per protocol.
- Collaborate on strategic projects and support broader distribution centre operations.
Your Experience And Qualifications
Education:
- Higher education (e.g., degree or NVQ) preferred, or equivalent experience.
Experience:
- Strong background in quality systems documentation and support.
- Experience with SQL, I Reports, WMS/WCS, ALM, SFTP, and systems integration.
- Inventory control and reconciliation in a warehouse setting.
- Familiarity with GDP-compliant environments.
Skills & Competencies
- Proficiency in UNIX platforms, RF equipment, and printer hardware.
- Strong analytical and numerical skills.
- Excellent communication and stakeholder management.
- Advanced PC skills, including Microsoft Office.
- Experience with WCS simulation software for automation testing.
- Flexible, solution-oriented mindset with a focus on continuous improvement.
Shift Pattern
3 cycle shift pattern with shifts rotating from:
- 6am-2pm
- 8am-4pm
- 12pm-8pm
Reports To
Paddy Toner,
Group Leader SC Sub-Function
Already Working @TEVA?
If you are a current Teva employee, please apply using the internal career site available on "Employee Central". By doing so, your application will be treated with priority. You will also be able to see opportunities that are open exclusively to Teva employees. Use the following link to search and apply: Internal Career Site
The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.
Deadline for internal applications will close on Thursday 30th October 2025
Teva’s Equal Employment Opportunity Commitment