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Senior IT Commercial Operations Manager

Date: Jul 9, 2019

Location: Budapest, HU, 1134

Company: Teva Pharmaceuticals

Company Info
Teva is a global pharmaceutical leader and the world's largest generic medicines producer, committed to improving health and increasing access to quality health solutions worldwide. Our employees are at the core of our success, with colleagues in over 80 countries delivering the world's largest medicine cabinet to 200 million people every day. We offer a uniquely diverse portfolio of products and solutions for patients and we've built a promising pipeline centered around our core therapeutic areas.  We are continually developing patient-centric solutions and significantly growing both our generic and specialty medicines business through investment in research and development, marketing, business development and innovation. This is how we improve health and enable people to live better, healthier lives. Join us on our journey of growth!
Purpose

The Senior IT Commercial Operations Manager will play an integral role in elevating of IT services delivery effectiveness in Hungary. The role will partner with a variety of departments within Teva Hungary Commercial and key IT partners in Global and regional levels to support key global platforms implementation as well as day to day business operations. The IT Senior Manager will lead business requirements gathering and execution of projects delivering best in class user experience and service across all IT services mainly focused on digital platforms, leading local team and vendors, to ensure that all milestones and business goals are met. The role will report into and work closely with the IT Regional Leader.

Key responsibilities
  • Build trust and partnership with the business, gather demands and thinking creatively in collaboration with Regional    IT  about possible solutions to fulfill the needs
  • Oversight of daily IT operations and manage IT services delivery as well as customer expectation management.
  • Manage a portfolio of complex initiatives that span one or multiple business lines needs
  • Developing and implementing IT policy and best practice guides for the organization
  • Collaborating with stakeholders and customers to define and prioritize  business requirements
  • Observes, learns and adapt business processes to enable a unified platform delivery
  • Ability to work independently as well as with a team of other business and IT partners
  • Together with IT Regional Leader defining, tracking, and leading the execution of the roadmap delivery
  • Project planning, including: understanding the project objectives, building a project plan, including timelines and    deliverables, and agile methodologies that meet those objectives, revising and updating the tasks, timelines, and deliverables as appropriate
  • Planning , managing and reporting on allocation of IT budget
  • Providing direction for  local IT team members
  • Manage external service providers as needed
Skills and abilities
  • Excellent project management and executional skills
  • Excellent verbal and written communication skills with the ability to communicate effectively across organization functions and levels
  • Very good verbal and written English
  • Ability to accept and meet critical deadlines with good planning and organization skills
  • Ability to build and navigate successful cross functional global and internal external relationships
  • Excellent teamwork skills
Education and experience
  • Bachelor’s degree in technical or science focused discipline
  • 3-5 years IT management operations experience
  • 3-5 years IT  project management experience
  • Pharmaceutical company experiences are benefit.
  • SAP, Digital Platforms, CRM systems knowledge is advantage
Teva’s Equal Employment Opportunity Commitment
Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws.