Project Manager
Bangalore, India, 560064
Who we are
How you’ll spend your day
- Lead Cross functional and multi-site strategic initiatives by collaborating with various functions.
- Develop Comprehensive project plans, including timelines, resources, milestones etc.
- Utilize data analytics & metrics to assess the performance of Projects & Processes, identify bottlenecks & propose data driven solutions.
- Drive customer feedback survey in GBS & facilitate the projects with respective functional leads
- Collaborate with functions to prepare management reports/ Status reports/ MIS
- Set up a strong governance to drive project deliverables, manage various stakeholder expectations & navigate to drive end objectives proactively.
- Oversee & Manage transformation projects, ensuring they are delivered on schedule, scope, budget & quality
- Identify & mitigate risks associated with transformation initiatives to minimize potential disruptions
- Foster collaboration and Communication among various teams & departments to ensure alignments with transformation goals
- Lead change management efforts to ensure a smooth transition during transformation initiatives, including communication, training & stakeholder engagement.
- Address & resolve issues/Conflicts that arise during the project lifecycle. Develop strategies to ensure that changes implemented during transformation are sustained & remain effective in long term
Your experience and qualifications
- University education in Finance / HR / Operations required
- Preferred: Lean Six Sigma expertise, Green Belt.
- Proficiency in MS Project, Power BI and Advanced MS Excel /Tableau.
- Minimum experience of 6 to 12 years in project management roles.
- Skilled in Change management, Communication and Organizational capability building.
- Data drive decision making and Strong analytical skills
- Preferred project Management professional (PMP) certification
Reports To
Senior Manager - GBS Process Excellence
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