IT Business Process Analyst III

Date: Jan 27, 2026

Location:

Bangalore, India, 560064

Company: Teva Pharmaceuticals

Job Id: 65807

We Are Teva

We’re Teva, a leading innovative biopharmaceutical company, enabled by a world-class generics business. Whether it’s innovating in the fields of neuroscience and immunology or delivering high-quality medicine worldwide, we’re dedicated to addressing patients’ needs now and in the future. Here, you will be part of a high-performing, inclusive culture that values fresh thinking and collaboration. You'll have the room to grow, the flexibility to balance life with work, and the opportunity to better health worldwide, together.

The opportunity

We are looking for a dynamic and experienced Workplace Senior System Engineer, based in India, to support the transformation of our digital workplace services. This role will be responsible for the technical implementation, optimization, and continuous improvement of our modern workplace technologies. The ideal candidate will have deep technical expertise, strong collaboration skills, and a passion for delivering secure, efficient, and user-friendly digital experiences.

How you’ll spend your day

• Strategy & Collaboration: Contribute to the execution of the modern workplace roadmap, ensuring alignment with business and IT strategies. Work closely with team members to drive innovation and continuous improvement across all workplace technologies.
o Technology Ownership: Manage, optimize and support the use of key workplace technologies and endpoint management tools like MS SCCM and MS Intune (in co-managed Windows environments) for Windows device management. Manage JAMF Pro for macOS devices management and SOTI MobiControl for specialized endpoints, Windows 365 Virtual Desktop.
o Application packaging & deployment: Handle application packaging, imaging processes, and device provisioning (including Intune Autopilot for Windows deployments).
o Patching & updates: Oversee patch management for client MS Window endpoints, utilizing Microsoft Autopatch and SCCM to ensure systems are up-to-date and secure.
o Collaboration tools: Support OneDrive for Business and related Office 365 services for secure file access and collaboration.
o Policy management: Implement and fine-tune device configuration policies, including Group Policy Objects (GPOs) and Intune compliance policies, to enforce security and compliance across the enterprise.
• Service Optimization: Identify and execute opportunities to streamline and modernize workplace services. Ensure high availability, performance, and security of all endpoint management platforms. Collaborate with security, infrastructure, architecture, and support teams to maintain compliance and achieve operational excellence in service delivery. Monitor system health, KPIs, and SLAs, and assist in preparing regular reports to inform leadership and drive service quality improvements.

Your experience and qualifications

• University degree in Computer Science or a related field, or equivalent work experience is not mandatory but is a plus.
• Proven experience in modern workplace or endpoint management roles (e.g., as a systems engineer or administrator in a large enterprise).
• Advanced Hands-on expertise with endpoint management tools SCCM, Intune (including co-management setups). Knowledge in JAMF Pro, and/or SOTI MobiControl is a plus.
• Good Knowledge in Group Policy management and Intune configuration policies for Windows environments. Solid understanding of enterprise IT infrastructure, security, and compliance requirements.
• Proficiency in application packaging and software deployment processes. Experience with Intune Autopilot for device onboarding and managing update cycles with Windows Autopatch and SCCM.
• Experience in deploying, managing, and optimizing Windows 365 Virtual Desktop solutions is a plus
• Excellent communication and teamwork skills, with the ability to work effectively in a collaborative environment. Continuous learning mindset and willingness to adopt new technologies.
• Very good English proficiency, both written and spoken.

How We’ll Take Care of You 

At Teva, better health starts from within, and that includes you. From day one, you’ll be supported with benefits designed to help you thrive in and out of work. This includes generous annual leave, reward plans, flexible working schedules (dependent on role), access to tailored health support, and meaningful ways to give back to the community. 

When it comes to your career, you’ll be encouraged to explore, evolve, and shape your path. Twist, our one-stop shop for career development platform, gives you access to a wide range of possibilities, from learning programs and short-term projects to opportunities for internal growth. Here, you’ll be part of a culture that empowers you to reach your goals and prioritize your wellbeing every step of the way. 

Reports To

Assoc Dir IT Operations

Already Working @TEVA?

If you are a current Teva employee, please apply using the internal career site available on "Employee Central". By doing so, your application will be treated with priority. You will also be able to see opportunities that are open exclusively to Teva employees. Use the following link to search and apply: Internal Career Site

The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.

Teva’s Equal Employment Opportunity Commitment

Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.