IT Business Process Analyst III

Who we are

Together, we’re on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It’s a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world’s leading manufacturer of generic medicines, and the proud producer of many of the products on the World Health Organization’s Essential Medicines List. Today, at least 200 million people around the world take one of our medicines every single day. An amazing number, but we’re always looking for new ways to continue making a difference, and new people to make a difference with.

The opportunity

Assist or lead tactical initiatives/ projects/ tasks / Support issues for Teva APAC commercial country cluster, along with additional responsibilities across Pan IM projects as a virtual member of COE team. These initiatives will primarily focus on IT solutions relevant for APAC countries.

How you’ll spend your day

Business Analysis and Documentation:

• Articulate, Analyze, and Document Requirements: Utilize your knowledge to effectively gather, analyse, and document business requirements, ensuring alignment with both business and technical teams.
• Process Mapping: Understand and map business processes, identifying areas for improvement and optimization using industry-leading tools and methodologies.
• Issue Resolution: Proactively identify and resolve issues by leveraging your expertise and networking with solution support teams, ensuring minimal disruption to business operations.

Program Management and Solution Deployment:

• End-to-End Project Management: Lead APAC and local IT projects from initiation to completion, ensuring adherence to corporate policies and approval timelines.
• Project Planning and Execution: Develop and implement high-quality project plans, ensuring timely and high-quality delivery of solutions.
• Risk Management and Escalation: Monitor project progress, identify potential risks, and escalate issues as necessary to maintain project timelines and quality standards.
• Collaborative Environment: Foster a collaborative work environment with the Teva Bangalore center team, enhancing project outcomes and ensuring seamless execution of APAC projects.
• Compliance Knowledge: Stay well-informed about IT and procurement policies, particularly those of Teva, ensuring all projects are compliant and aligned with corporate standards.
• Internal Process and Policy Awareness: Be thoroughly knowledgeable about the company’s internal processes and policies, ensuring all activities are compliant and streamlined according to corporate guidelines.
• Inter-Team Awareness: Maintain a clear understanding of the roles and responsibilities of each team within the organization to facilitate efficient workflow and cooperation.

Digital Tools Setup and Management:

• Expertise in Key Solutions: Demonstrate hands-on experience and proficiency with Veeva CRM, SAP, Qlik Dashboards, Chatbot, and RPA solutions or similar technologies.
• Technical Proficiency: Leverage your technical knowledge to set up and manage digital tools, ensuring they meet business requirements and enhance operational efficiency.
• Business Analysis and Documentation: Apply your business analysis and documentation skills specifically within the mentioned technologies, ensuring comprehensive and clear documentation that supports effective solution deployment and usage.

Superior Communication and Networking Skills:

• Effective Communication: Exhibit superior communication skills to articulate complex ideas clearly and effectively to both technical and non-technical stakeholders.
• Stakeholder Engagement: Build and maintain strong relationships with stakeholders, ensuring their needs are understood and addressed promptly.
• Networking for Support: Proactively network with solution support teams to troubleshoot issues and implement best practices, ensuring optimal performance and resolution of any challenges that arise.

Your experience and qualifications

• Bachelor’s degree in information technology
• 5-10 years of experience in analysis, design & implementation of digital technologies and project management
• Experience in healthcare industry will be considered advantageous but not mandatory
• Willingness to learn new solution areas
• Internal Process Mastery: Be very aware of the company’s internal processes, ensuring that all workflows are in line with corporate standards and facilitating smooth project execution.
• Policy Adherence: Ensure all project activities and deliverables adhere to internal policies, minimizing risks and maintaining compliance.
• Team Coordination: Have a comprehensive understanding of each team’s functions and processes, allowing for efficient coordination and execution of task

Reports To

Commercial IT Cluster Lead

Already Working @TEVA?

If you are a current Teva employee, please apply using the internal career site available on "Employee Central". By doing so, your application will be treated with priority. You will also be able to see opportunities that are open exclusively to Teva employees. Use the following link to search and apply: Internal Career Site

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Teva’s Equal Employment Opportunity Commitment

Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.