Application Support Professional II

We Are Teva

We’re Teva, a leading innovative biopharmaceutical company, enabled by a world-class generics business. Whether it’s innovating in the fields of neuroscience and immunology or delivering high-quality medicine worldwide, we’re dedicated to addressing patients’ needs now and in the future. Here, you will be part of a high-performing, inclusive culture that values fresh thinking and collaboration. You'll have the room to grow, the flexibility to balance life with work, and the opportunity to better health worldwide, together.

The opportunity

Day-to-Day support activites for Customer Master (Master Data Management) Integrations, Informatica Power Center integrations, and RMS (Roster Management System) application. Activites include but not limited to Incident Resolution, Service Request Delivery, Design and Development of new Features and Functionality, etc.

How you’ll spend your day

•    Partner with internal and external clients to define user requirements for Service Requests and Projects.
•    Manage the day-to-day operations of the Customer Master, Informatica MDM/PC applications & Roster Management System.
•    Design, develop and implement MDM solutions using Informatica Power Center and MDM technologies.
•    Monitor and ensure that the Customer Master and Roster Management applications are performing optimally.
•    Identify opportunities for improvement and implement changes to enhance the MDM application.
•    Troubleshoot any data related issues as well as provide support to production.
•    Document steps needed to move repository objects between various environments including Development, QA, and Production.
•    Provide regular project updates to business analysts and management as needed.
•    Communicate issues, risks, and concerns proactively to management.
•    Document ETL/MDM processes thoroughly to allow peers to assist with support as needed.
•    Manage projects from design to implementation.

Your experience and qualifications

Education and Knowledge Requirements
•    Bachelor’s degree in Computer Science or 5+ years relevant experience. 
•    Minimum 5 years of experience as a Developer; minimum 2 years of experience as a Lead or Senior Developer. 
•    Must have designed/architected and implemented minimum 2 end-to-end Informatica MDM/Informatica MDM engagements including Business Data director(BDD) / Informatica Data Director (IDD).
•    Must have hands-on experience designing, developing, and implementing Informatica MDM solution involving M&M, IDD, Hierarchy Manager, Real Time & Batch integration.
•    Experience in tools like IDQ, Trillium, address standardization tools with Informatica MDM and Reltio. 
•    Experience in job automation, JBoss application administration and job orchestration using Automic UC4
•    Experience with Tools like Toad DataPoint, Eclipse, and SoapUl/Postman
•    Strong understanding of Data Integration, Data Quality, Data Architecture and Master Data Management, Project Life Cycle phases, best practices and processes
•    Thorough understanding on designing and creating ETL processes using Informatica Powercenter, Snaplogic, Oracle scripts and DMExpress
•    Fluent with Oracle (SQL & PLSQL) and Java programming skills
•    Good analysis and troubleshooting skills including the ability to make recommendations for remediation
•    Demonstrated experience of project estimation and planning. 
•    Effective decision-making and critical thinking skills for problem identification and solution recommendation. 
•    Ability to be flexible, set priorities and meet deadlines in a changing environment for self and team. 
•    Ability to work independently and as part of a team while demonstrating initiative and using good business judgment.
•    Pharmaceuticals industry experience and knowledge a plus.

Skills and Capabilities
•    Must have excellent written, verbal communication and presentation skills.
•    Ability to work independently and as part of a team while demonstrating initiative and using good business judgment.
•    Ability to be flexible set priorities, and meet deadlines in a rapidly changing environment for self and team. 
•    Effective decision-making and critical thinking skills for problem identification and solution recommendation.
•    Organization and Time management skills
•    Proficiency with MS Office tools and applications
•    Ability to work independently and in a team environment
•    Work in a changing and dynamic environment
•    Informatica Power Center (Mandatory)
•    Informatica MDM (Mandatory)
•    Proficient in SQL, Unix/Linux, and ETL tools (Mandatory)
•    Automic UC4 (Preferred)
•    Tableau Desktop and Tableau Server experience (Optional)
•    RPA Automation, Big Data knowledge (Optional)
•    Familiaritty or experience with SalesForce.com or Veeva CRM (Optional)

How We’ll Take Care of You 

At Teva, better health starts from within, and that includes you. From day one, you’ll be supported with benefits designed to help you thrive in and out of work. This includes generous annual leave, reward plans, flexible working schedules (dependent on role), access to tailored health support, and meaningful ways to give back to the community.  When it comes to your career, you’ll be encouraged to explore, evolve, and shape your path. Twist, our one-stop shop for career development platform, gives you access to a wide range of possibilities, from learning programs and short-term projects to opportunities for internal growth. Here, you’ll be part of a culture that empowers you to reach your goals and prioritize your wellbeing every step of the way. 

Teva’s Equal Employment Opportunity Commitment