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Network Ctrl/Admin Professional II - 1244

Date: Jun 10, 2021

Location: Bangalore, IN, 560052

Company: Teva Pharmaceuticals

Company Info

Teva is a global pharmaceutical leader and the world's largest generic medicines producer, committed to improving health and increasing access to quality health solutions worldwide. Our employees are at the core of our success, with colleagues in over 80 countries delivering the world's largest medicine cabinet to 200 million people every day. We offer a uniquely diverse portfolio of products and solutions for patients and we've built a promising pipeline centered around our core therapeutic areas.  We are continually developing patient-centric solutions and significantly growing both our generic and specialty medicines business through investment in research and development, marketing, business development and innovation. This is how we improve health and enable people to live better, healthier lives. Join us on our journey of growth!

Job Description

Main responsibilities of the role

  • Provide level 1-2 support for monitoring and\or automation services and requests.
  • Maintenance and configuration of the Micro Focus suite.
  • Proactively monitor and ensure performance and availability.
  • Respond to incidents and take ownership of the tickets and work through to resolution.
  • Open problem ticket with device vendors and service providers and ensure timely resolution.
  • Perform configuration changes and maintenance activities.
  • Recommend and perform system upgrades and patching
  • Represent changes in CAB meetings.
  • Familiar with IT Service Mangement (ITSM) processes.
  • Follow Teva policies, proedures and GxP methodologies.
  • Participate in 24x7 on-call rotation as required.

Qualifications

Skills and Capabilities

  • Hands on experience with one or more of the Micro Focus monitoring products
    • NNMI
    • Sitescope
    • Operations Orchestrator
    • OMi and Operation Bridge components (e.g. OBM, OBA)
    • OMi / OBM event correlation
    • uCMDB (e.g. Implementing / Administration Discoveries, Enrichments, Reporting based on TQL, Interfaces and Knowledge uCMDB UDM Core CI Model)
    • Etc.

Function

Information Technology

Sub Function

Network Control/Administration

Reports To

In process of validation

Already Working @TEVA?

If you are a current Teva employee, please apply using the internal career site available on "Employee Central". By doing so, your application will be treated with priority. You will also be able to see opportunities that are open exclusively to Teva employees. Use the following link to search and apply: Internal Career Site

The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.

Teva’s Equal Employment Opportunity Commitment

Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws.